Recent Wave of Account Actions

[Chumbucket]

I was given a 3 hour suspension after "several warnings". I was never given a warning. Just suspended. By the nature of their obvious "premade" form letter, it seems they are harassing boxers into quitting. They give two blanket replies which don't even specify the violation beyond "exploitation" and say they have investigated and confirmed the violation.

I wrote that I had cancelled all of my accounts and they didn't even acknowledge it; they just stated they would not reply to any further inquiries on this issue. I think there is a potential class action in this as they are creating damages by taking our money and not allowing us to play without giving us a specific reason for the bans. As such we are likely to violate the mystery policy over and over, losing game time while continuing to pay.

They have said on the record many times that boxing is fine and I have been boxing the same way for many years. In fact I was thinking I hadn't changed anything on my teams forever, even my macros need updating. It reminds me of when insurance companies would deny claims with blanket form letters claiming "preexisting condition" without actually looking at the condition. Like the insurance scenario we are paying a premium but are not getting the benefit of our bargain and the burden of proof is shifted to us. In the meantime we pay and they take away our game time.

There has been a long course of dealing with boxers where the exact behavior we are doing now was approved by Blizzard and they continued taking our money for years with full knowledge of that behavior. They now seem to be changing the rules but are refusing to say in what way. This only creates uncertainty and resentment and I for one have had it with Blizzard.

[heyaz]

I think there is a potential class action in this

oh god, here we go

yeah let's sue them. we're all out $75 at least

[Chumbucket]

oh god, here we go

I realize I overreacted. I just feel cheated by a long time friend. : (

[Ualaa]

I was given a 3 hour suspension after "several warnings". I was never given a warning. Just suspended. By the nature of their obvious "premade" form letter, it seems they are harassing boxers into quitting. They give two blanket replies which don't even specify the violation beyond "exploitation" and say they have investigated and confirmed the violation.

I wrote that I had cancelled all of my accounts and they didn't even acknowledge it; they just stated they would not reply to any further inquiries on this issue. I think there is a potential class action in this as they are creating damages by taking our money and not allowing us to play without giving us a specific reason for the bans. As such we are likely to violate the mystery policy over and over, losing game time while continuing to pay.

They have said on the record many times that boxing is fine and I have been boxing the same way for many years. In fact I was thinking I hadn't changed anything on my teams forever, even my macros need updating. It reminds me of when insurance companies would deny claims with blanket form letters claiming "preexisting condition" without actually looking at the condition. Like the insurance scenario we are paying a premium but are not getting the benefit of our bargain and the burden of proof is shifted to us. In the meantime we pay and they take away our game time.

There has been a long course of dealing with boxers where the exact behavior we are doing now was approved by Blizzard and they continued taking our money for years with full knowledge of that behavior. They now seem to be changing the rules but are refusing to say in what way. This only creates uncertainty and resentment and I for one have had it with Blizzard.

oh god, here we go

yeah let's sue them. we're all out $75 at least

I could care less about a small percentage (3 hours here or there) of each account's $15 cost, at least in monetary terms.
It's the disruption of game time...

However, even if someone were to launch a class action suit...
Blizzard is probably covered, as they don't guarantee uninterrupted game service or the like.
I'd imagine they have a team of lawyers who have designed their EULA and Terms of Service...





That said, the squeaky wheel gets the grease...

At the moment, the masses are incorrectly reporting us as AFK (even though we're not AFK), because they dislike boxing.
And these AFK reports are resulting in automatic suspensions.

Boxers might make up 1% or 2% of the player base, a very small percentage anyway.
So we have a small number of people complaining about the new system.
And a large number are relatively happy with it, as they can report away... so far without repercussion.

If a larger percentage of the player base were unhappy with the current system, that would be a much squeakier wheel.
However, randomly or intentionally reporting everyone in your BG on a consistent basis is likely a bad idea.
Once enough people are complaining, for Blizzard to remove/modify the functionality of the system... they will likely look at who is reporting non-AFKs as AFK.
While I don't have any issue with the assholes who are reporting boxers receiving a penalty, receiving one myself for reporting others AFK is not something I want.

It is tempting though...