Keyclone and RAFing yourself are legal right?

[coglistings]

I've heard of several trial accounts being incorrectly banned by Blizzard recently (many cases reported in the French customer support forum but I guess all regions are in the same boat) It seems calling phone support help resolving this issue.

don't know why you are rolling trial accounts


had an account suspended pending investigation because I think I talked back to a spammer, saying something like "f' off" responding to the ban letter got everything corrected though they blewup my password and I had to reset it and try to remember wtf I put for my answer to my security question on that account...

sometimes, the banhammer hits other bystanders

[coglistings]

Because you're not allowed to share accounts. This means for example, that I can't have someone else play my characters for me when I'm at work, to, oh, say, level 'em up, or say, oh, sell my account on Ebay and have some random Joe Schmoe play it from here on out.

So, if a Blizzard GM sees a bunch of synchronised characters running around in the world - a clear sign they're all being played by a single person - and checks the account information and finds that the accounts owner information don't all match, it's out with the banhammer for them.

Honestly blizzard only responds to ingame petitions regarding boxing that is mistaken for botting by noobs. Actual ingame GMs can be considered a higher tier of support than the Chat Gm's. There are less of them cause of how much more time a GM has to put into account name linking, "which isn't part of average gm" game rights anyway and other refferencing outside of the main game screen. chat gm's esculate if they think they should or if the policy says they esclate, not cause they load screen into the server, port to your position, and observe. quick que turnaround is their role, not account name investigation.

Also, I don't like the OP's chances of getting his accounts back either - if indeed the account holder information doesn't match across all accounts - and merely explaining to Billing that the accounts were his brothers isn't going to help, since the EULA is quite specific about the one, single, instance in which accounts can be legitimately shared - and bros don't cut it.

blizzard tos allows for an adult and child under age 12 ish typically of same household to share an account. Depending on how you present your case will determine if you are in or out of compliance. Ie, dad running your toon to all the fp's is an acceptable interaction. Bros sharing accounts isn't though a 24-hour to 3 day suspension will be more likely for a first offense, longer ban if repeat.

[OzPhoenix]

blizzard tos allows for an adult and child under age 12 ish typically of same household to share an account. Depending on how you present your case will determine if you are in or out of compliance. Ie, dad running your toon to all the fp's is an acceptable interaction. Bros sharing accounts isn't though a 24-hour to 3 day suspension will be more likely for a first offense, longer ban if repeat.

Exactly. Hence brothers doesn't cut it - which is why I suggest he's unlikely to get his accounts back if that's the line he takes with Blizzard support.

[Daeri]

don't know why you are rolling trial accounts

It seems than newly created RAFaccounts are technically considered trial accounts until they are upgraded to a full version of the game. They share the same limitations.