I was able to experiment with ahk and this is definitely a key issue not an isboxer one.

This is one of the non-mechanical keys, the programmable gkeys.

It is registering presses if I place my finger on the right side of the key but not if it is sitting on the left, even though it "feels" like a real press either way. Not sure the age of my vengeance but I don't want to put her out to pasture just yet. Any suggestions that might fix it? it doesn't feel any different from the other keys. I assume I pop it off?