I ticketed to get a day of game time on my account 4 in order to get the money out of my mailbox and in my ticket they said they granted it half an hour ago but no time has actually shown up on any of my three expired accounts. I'll give it another 6 hours before opening a ticket.

They did say that this wasn't a guaranteed process in the future:

I'm pleased to inform you that we are crediting the license with 1 days. However, please keep in mind that these credits are granted on a case by case basis and are no guarantee of any further compensation in the future.