Rules Updated

[woloss]

Yes, for multiboxing. At 17 lvl hah.

I don't know exactly atm. Wait e-mail from support.

P.S. multiboxing allowed in World PvE (i mean instant adventures, rifts)?
P.S.S. main account still alive

[Smedbox]

Ok, you're multiboxing, which is perfecntly normal, so that didn't seem a reason to ban. Did you do anything else that would be against any rules before you go t banned, or at any other time since you started playing the game for the first time?

[woloss]

Ok, you're multiboxing, which is perfecntly normal, so that didn't seem a reason to ban. Did you do anything else that would be against any rules before you go t banned, or at any other time since you started playing the game for the first time?

If i do this, my main account got ban too. In the last time I just did instant adventures for maybe 30 min per day and nothing else.

P.s. I didn't play solo, so...

[Dranny817]

Any further news on this yet Woloss.?

[woloss]

Nothing, still waiting for an answer from support.

p.s. atm, i dont want to buy patron, that's why i can't get the Live Chat Support.

[luxlunae]

We had someone else come into chat support today with the same problem so I've started a thread in the tech support forum (probably not the right place?) where people should express their concern even if they aren't actively boxing at the moment. I feel like we did a good job of keeping the issue moving in August and getting an answer and obviously someone at Trion needs a slap up the side of the head again.

http://forums.riftgame.com/technical...ml#post4929869

[Dranny817]

Try sending Daglar a PM about it too this is his profile http://forums.riftgame.com/members/daglar.html he has always answered any questions I have had with regards to Rift.


P.S He is the Executive producer for Rift just in case you are wondering or didn't know.

[Alex66]

My 5 RIFT accounts have been banned 3 days ago, I appealed and received this response (the irony is that I dont even have Archeage installed, let alone play it).

==============================================
Response By Email (GM Giant) (11/03/2014 05:45 PM)
Hello,

Thank you for contacting us regarding your recently banned Trion Worlds account. We have reviewed this account and the reason for the ban and have found this ban to be valid. While you are welcome to create a new account and begin a new adventure within ArcheAge, this account will not be reopened.

In order to best guarantee that your account is not closed again in the future please keep these tips in mind.

• DO NOT ever make use of a 3rd party program to assist you in ArcheAge. ArcheAge intentionally does not allow add-ons or macros. Any use of such is a violation of our terms of service and will lead to your account being closed permanently.
• DO NOT use a proxy service to login to our servers
• DO NOT create multiple accounts unnecessarily
• DO NOT mimic gold spammers/sellers
• DO make sure that you add valid information when creating your account. This means making use of a valid e-mail address, first and last name, date of birth, and secret questions and answers.
• DO try using a different e-mail domain if necessary

This decision is final. If you have any other questions or concerns in regards to ArcheAge or Trion Worlds then please let us know.

Regards,

GM Giant
Senior Manager, Customer Support
Trion Worlds Inc.
Customer By CSS Email(11/02/2014 07:55 AM)
================================================== =========

I guess I'll try sending a PM to Daglar as you suggest, Dranny

[moog]

And I bet you waited days for that response!

Rift's Customer Service has been appalling since it went F2P

[Lyonheart]

It sounds like their system is all messed up..did you call them? i mean that response is obviously for Archage and not Rift..and you don't play Archage