You said they didn't do a single thing in 7y to reduce queues for 1 faction. As a matter of fact they did solve that. Queues in europe are acceptable, very acceptable. Just because they merged the battlegroup. Think about infrastructure, this is a huge thing they did. What you don't seem to realize is that you do something that is out of the ordinary: queue up for random bg's with groups, and true then you get longer queues. The vast majority queues up alone, and you rarely have to wait longer than 5min to get in, both as horde and as alliance.
The philosophy ain't that hard to understand: queue up alone (or with a limited group) = random bg; queue up with a premade = rated bg. This is exactly why they removed the ability to queue up with a full raid for the non 40m bg's. You want to queue up with 10 or 15 people for random content while you know that the chances you end up vs an organized team is like 99%; and you expect them to facilitate you with this. If you wanna do full premades, do rbgs. Or use a preform addon and try to trick the system (which I've used as well btw), but then deal with downside of that as well.
Well that is personal flavour, I'd be perfectly fine with 2 more capture the flag maps instead of isle of conquest and sota.
I'm not optimistic, but if you some form of objectivity ain't to bad at all. e.g. I'll totally agree with anyone saying that blizzard has no fucking clue when designing pve content what the implications are going to be for pvp (vengeance scaling this patch for ferals & blood dks, vial & cunning trinkets, ... rogue legendaries, ...).
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