Change in multiboxing policy

[Brandish]

Refunds for SL pre-purchase are in progress.

They are refusing to refund game time.

What sort of refunds have people gotten for game time? Support is claiming they can't refund the 6 months sub purchase because it has been partially used, and also claiming they cannot refund partial amounts.

I have an account with 5 months of time on it, and several with 3 months of time remaining. I will have zero accounts active.

Thanks

[woloss]

They are refusing to refund game time.

What sort of refunds have people gotten for game time? Support is claiming they can't refund the 6 months sub purchase because it has been partially used, and also claiming they cannot refund partial amounts.

I have an account with 5 months of time on it, and several with 3 months of time remaining. I will have zero accounts active.

The only way to do so, merge game time to one wow account. They won't refund real money for partially used time for sure. (usually you can refund within 2-3d max)

[fleaplus]

Refunds for SL pre-purchase are in progress.

They are refusing to refund game time.

What sort of refunds have people gotten for game time? Support is claiming they can't refund the 6 months sub purchase because it has been partially used, and also claiming they cannot refund partial amounts.

I have an account with 5 months of time on it, and several with 3 months of time remaining. I will have zero accounts active.

Thanks

If you originally paid for those subscriptions with a credit card, you may be able to dispute the charges. It seems like a relatively cut and dry case. Purchased services -> Terms of service changed no longer allowing you to use the service -> Merchant refused to issue a pro-rated service credit. Keep in mind if you did that the accounts would very likely be blacklisted and could not be re-activated in the future.