Quote Originally Posted by Owltoid View Post
I think GMs review the situation before issuing a ban. I know that when I was locked earlier this week it was because I was reported as botting or cheating which led to a GM reviewing the ticket which led to my account being locked due to my strange IP address.
Your situation probably had particular flags on the incident. For regular /report stuff in BGs, I cannot imagine how they could process tens of thousands of reports manually and expect to have enough resources to get anything resembling a reasonable outcome.