Quote Originally Posted by ebony View Post
reopen ticket ask again why? stay out off bg's a few days
This is the answer I recieved:

Greetings,

After further review, the penalty has been overturned. Please understand that certain behaviors, while not directly in violation, will be classified as bot-like behavior. Should penalties continue to be applied, it will be increasingly more difficult to justify overturning them.

We apologize for any inconvenience this may have caused and hope we have addressed any concerns you may have had. Please let us know if we can be of further assistance to you.

As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.

Regards,

Blizzard Entertainment
us.battle.net/support