I didn't know it existed, but fortunately I found this place first.

With regard to the person who is not welcome here and not mentioning the product, I could see someone making a case that talking about how bad it is here without any kind of a way to let the person respond could be seen as risking libel or whatever it is, and causing harm to this person's business. Probably safest for db.com to just not have anything to do with it.

What I do to make sure people don't get taken in by bad software is promote the hell out of the tools that I do use and like and are well supported. Lax has done a fabulous job with ISBoxer, Jafula with Jamba, and this site is a fabulous resource. So whenever I get "how do you DO that?!" tells from people, I point them here and there.