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  1. #1

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    They're always busy lol. I called billing to retrieve my hacked account the other day and it took three hours to get a human on the line. I got my account back in 20 mins so I was happy. Anyway it was three hours cause the first time I called the average wait time was 1 hour and I'd been waiting on the phone for 1 and a half hours. A colleague says to me he says "Gareth, wanna go grab lunch" so I said "'Sure why not" and walked out still waiting inline. We stepped into the elevator to go down to ground level and I watched my five bars plummet down to 1 and then the line cut out lol. Couldn't help but laugh at my own stupidity.

  2. #2

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    Quote Originally Posted by Tasty View Post
    They're always busy lol. I called billing to retrieve my hacked account the other day and it took three hours to get a human on the line. I got my account back in 20 mins so I was happy. Anyway it was three hours cause the first time I called the average wait time was 1 hour and I'd been waiting on the phone for 1 and a half hours. A colleague says to me he says "Gareth, wanna go grab lunch" so I said "'Sure why not" and walked out still waiting inline. We stepped into the elevator to go down to ground level and I watched my five bars plummet down to 1 and then the line cut out lol. Couldn't help but laugh at my own stupidity.
    Did you have to get upped to a superior after waiting 4 hours to talk to someone like i had to once? I basically had to demand to speak to someone with more authority once or twice because the people had no real idea wtf they were talking about. (this was when it was about diablo 2, not wow) cdkeys getting muted for no reason whatsoever and such.
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