View Full Version : pc upgraded resolution problem with 5770 graphics
death
08-03-2010, 11:58 AM
hi guys just upgraded my pc
12gb ram
gigabyte x58 m/b
12gb ram corsair ddr3 1333
ATI gigabyte 5770
im using a 22" monitor, which has a resolution of 1920x1080, but it isnt showing up in my screen resolution, highest being 1600x1200, can anything be done?
titanfox
08-03-2010, 12:09 PM
make sure you have updated ATI drivers, after that check and make sure monitor can do that most 22" monitors cant do more than 1600x1200. 24" are the ones i see doing you resolution.
death
08-03-2010, 12:29 PM
before when i was using a 9800GT it was capable of running at 1920x1080
It would be helpful to know what type/model of monitor your using.
death
08-03-2010, 12:34 PM
its a benq 22 inch, thats all i know..sorry
I believe in the control center it will tell you the model number of the display it thinks it is connected to.
Many of the 22' displays are not capable of 1920X1080 but some are.
Also some where on the monitor there will be a name plate that will have the model number on it.
Look up the model number and check if it can do 1920X1080.
If it can support 1920X1080 then likely your problem is the drivers are old and you need to get the lastest ones.
death
08-03-2010, 01:26 PM
This monitor offers 3 types of display -
VGA
DVI
HDMI
unlike samsung monitors which still doesnt have HDMI port
and also there were AUDIO IN and AUDIO out - i dont know the use of audio in port
The video quality through the VGA cable is awesome
and the maximum resolution is upto 1920 x 1080
Are you using the VGA interface ?
The Video Card vendor may have cheaped out on the VGA interface.
The GPU is capable of more then 1920x1080 but the actual interface circuit may be limited to a lower bandwidth to prevent RF emmisions.
Try the DVI interface.
death
08-03-2010, 07:28 PM
im using DVI, via a DVI > vga adapter,
Sajuuk
08-03-2010, 07:55 PM
Go get a DVI cable and use that instead.
VGA IS OOOOLD
death
08-03-2010, 08:29 PM
Go get a DVI cable and use that instead.
VGA IS OOOOLD
anyone know a way to fix this? the vga shouldnt be an issue i had the 1920x1080 res using the adapter with a nvidia 9800GT
atm im thinking of just going back to using it
im using DVI, via a DVI > vga adapter,
Your not actually using the digtial interface your using the Analog part of DVI which was included for compatabilty with VGA.
I know that a 5770 will produce 1920x1080 if you use a digital interface.
I am currently using a single 5870 to drive 3 - 24 inch displays each at 1920X1080
Seriously, try a DVI or HDMI cable and I think your problem will go away.
And you will get a better picture as well
There is the other possiblity that the monitor is not capable of 1920X1080 and the old video card was driving it at it maximum resolution of 1600X1200 even though you set it to 1920X1080.
-- edit if you open the Catalyst control Center and select "Display option" on the Graphics pull down tab it will show you the video adapter and in brackets the model number of the display that is connected to it, if the monitor supports that function.
then you would know for sure what resolutions it supports.
death
08-04-2010, 12:21 AM
it says it supports 1920 x 1080 but isnt showing it
im not sure if my monitorr has a DVI socket or not, ill check when i get home tonight
Knytestorme
08-04-2010, 12:31 AM
This monitor offers 3 types of display -
VGA
DVI
HDMI
unlike samsung monitors which still doesnt have HDMI port
and also there were AUDIO IN and AUDIO out - i dont know the use of audio in port
The video quality through the VGA cable is awesome
and the maximum resolution is upto 1920 x 1080
it says it supports 1920 x 1080 but isnt showing it
my monitor doesnt have a dvi socket on it, thats why im using the vga adapter
These 2 comments do not make sense.
death
08-04-2010, 12:57 AM
These 2 comments do not make sense.
lol yeah, i copied that from the samsung site, i couldnt recall noticing it myself though
alcattle
08-04-2010, 03:20 AM
lol yeah, i copied that from the samsung site, i couldnt recall noticing it myself though
thought you said it was a Benq 22"?
mikekim
08-04-2010, 03:59 AM
The video quality through the VGA cable is awesome
if you are stuck in a 90's timewarp :p
do you have any other inputs on this monitor, or are you just stuck with vga? you have said that this has no DVI, but do you have a HDMI input that you can run a DVI to HDMI convertor on (as this is what i do on 2 of my monitors - HP2207h).
thought you said it was a Benq 22"?
Problem is Benq has sold several different 22" models most of them don't support 1920X1080.
If the monitor doesn't have a DVI or HDMI connector I don't think it will support an HDTV resolution.
But to help him we need information from his actual equipment. The real model number form the monitor
or what the monitor is reporting to the video driver would really decide this issue.
alcattle
08-04-2010, 09:12 AM
right, I just got confused when the monitor went from a Benq to a samsung
death
08-05-2010, 12:44 AM
i got my video card to show the 1920 x 1080 resolution but when itas applied my screen goes all distorted like squashed and stretched, my guild mate suggested using a dvi cable ( full pins), getting one tonight on my way home,
got nothing to lose right, but how can the cable make the difference?
my monito is a Benq E2200
mikekim
08-05-2010, 04:42 AM
spec from benq site
Product Color Glossy Black
Screen Size 21.5" Wide
Aspect Ratio 16:9
Resolution (max.) 1920 x 1080
Display Area 476.64 x 268.11 mm
Pixel Pitch 0.248 mm
Brightness 300 cd/m2
Contrast Ratio 1000:1
Dynamic Contrast Ratio 50000:1
Viewing Angle (L/R;U/D) (CR>=10) 170 / 160
Response Time (tr/tf) 5 ms
Colours 16.7 million
Colour Temperature Reddish / Normal / Bluish / User Mode
Horizontal Frequency (Max) KHz 30 ~ 83
Vertical Frequency (Max)Hz 55 ~ 76
Video Bandwidth (MHz) 210
Input Signals D-sub / DVI-D / HDMI 1.3 x2 / Headphone Jack / Line in / Line out
Speaker 2x 1.5W speaker
Power Consumption 63W (max)
Power Supply Built-in
Dimensions (HxWxD) 401.54 x 527.61 x 164.4 mm
With wall mount: 329.34 x 527.61 x 62 mm
Weight Net 4.6 kg / Gross 6.2 kg
Adjustments Tilt -5 / 20 (down / up)
Emission (Standard) TCO '03
Vista Certification Premium
Accessories (Standard) VGA cable
Audio cable/ USB cable
Features Senseye 3
USBx4
HDCP Support
OSD Language : 17 languages
the cable will make all the difference, as using a DVI-D (full set of pins) or HDMI cable will give you a digital signal, whereas a VGA cable will give you an analogue one.
i got my video card to show the 1920 x 1080 resolution but when itas applied my screen goes all distorted like squashed and stretched, my guild mate suggested using a dvi cable ( full pins), getting one tonight on my way home,
got nothing to lose right, but how can the cable make the difference?
my monito is a Benq E2200
After you changed the resolution the monitor did not change to the new resolution, I have dell at work then is not very good as sensing the resolution on the VGA input. Often you can correct this, after you set the resolution on the video card and the monitor is messed up, try powering the monitor off then back on.
If you use a DVI cable the monitor is not going to have guess the resolution so it should work much better.
Question what did you have to do to get the vido card to show the 1920 X 1080 resolution?
death
08-05-2010, 10:44 AM
i went into the Catalyst contol panel display > configuration > then over rid it to 1920 x 1080, now however i have a monitor driver issue, ive downloaded the drivers from the benq site, but they dont come with an exe/wizard to install them correctly
mikekim
08-05-2010, 02:09 PM
i went into the Catalyst contol panel display > configuration > then over rid it to 1920 x 1080, now however i have a monitor driver issue, ive downloaded the drivers from the benq site, but they dont come with an exe/wizard to install them correctly
just right click on the .inf file and select install
death
08-05-2010, 11:08 PM
just right click on the .inf file and select install
The INF file you have chosen does not support this method of installation
death
08-06-2010, 05:42 AM
tried to over ride the driver inf with a custom one made using Powerstrip, no luck here either
mikekim
08-06-2010, 06:44 AM
have you tried windows update for a new driver?
Sajuuk
08-07-2010, 07:11 PM
Try using a DVI cable! They're CHEAP! http://monoprice.com
Or if you want contact your card's manufacturer for tech support.
death
08-07-2010, 11:44 PM
Try using a DVI cable! They're CHEAP! http://monoprice.com
Or if you want contact your card's manufacturer for tech support.
yes ive tried windows updates, ive contacted the company that made my monitor and got them to send an installation cd to me, will post here when ive tried it and yes dvi cable didnt help
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