Hi, does anyone know how to run 2 external LCD's from my XPS M1730?

Had it delivered last week with 6 hardware faults! Dell eventually agreed (after 11 phonecalls) to send a new one. I was told by 2 sales guys that it came with an adapter as standard to allow me to use 2 external monitors (as an extended desktop, not clones). When it turned up - nothing!

Also, after 8 phonecalls to sales, parts, escalation team and technical support, nobody seems to know how or where to get the adapters to achieve the following:-

a) How to run 2 external monitors (maybe through s-video out port but surely this is not digital?)
b) Where i can get the dongle mentioned in the specs that allows S-video - component, composite and S/PDIF
c) Whether if I buy a DVI - HDMI connector, if it carries audio as well? I know HDMI does normally but audio is not carried by a DVI port?!

Help needed!

Thanks.