Why GM's take so long to respond to you!

[Drizzit]

bot for replying to tickets

lol we should report the GM for botting

[Elili]

I wonder if they'll treat it as 5 separate issues, or all as one. Think they marked him 5 times? If so, is that an instant ban for the harasser? Isn't it something like 3hr sus, 3 day sus, 7 day sus, then ban?

haha, that would kick ass. Only problem I had was, only 4 of my 5 guys were chosen to fill out surveys! One of us isn't good enough =(

[Elili]

In case you haven't noticed by now, the GMs respond to tickets regarding issues with other players in the same way with the same wording. It is most likely that GMs/Blizzard do have a script/bot for replying to tickets. That is the same conversation I have seen from GMs plenty of times. These days I purposely don't reply after the 'do you have time to talk about the ticket', and when they do the 'thanks for reporting this issue, blah blah, we will look into it', i say something and try to ask more questions. By then, with most GMs, i just get the scripted 'thanks for playing WoW', followed by the RP exit, and 'plx email feedbacks to wowgmfeedback'. You could probably type anything at that point and they wouldn't notice or care.

While I believe it is true that a lot of their actions are scripted, some aren't. I've had GM conversations which have been pretty interesting. I've had GM's ask me to make chain heal stars after helping me (Can I get a gold star for that?) etc. So to some degree while it is scripted (And this does make it easier for them to do 5 at once) it's not that there isn't someone behind it reading what's happening.