Any other IT guys here?

[-silencer-]

At one point my dream was to have my own repair shop, I just love working with hardware and figuring things out. It’s always something new and I enjoy the hunt on finding the answer. But then I realized it would be a bad idea.Take for example, a car mechanic. You take your car into the shop, it doesn’t start. He fixes it, a week later you get ready for work, jump in your car and it doesn’t start. Whose fault is it? It’s the mechanics fault right?

I do my best to educate on why the problem happened; fact I pride myself on communicating and breaking it down with easy terms and examples for them to understand without all the technical terms. They loved it and always asked me. But despite all of that, they still did it. Least a lot of them were pretty cool about it "Yeah, guess I should of followed your advice on not downloading all those free screen savers" Then we'd have a good laugh about it, month later i'd be back, it;s not funny after the 5th time.

Smart move. I worked at Best Buy's computer tech department years ago when I was in college, and I can't believe how many stupid people there are in the world, or worse, the intelligent ones who intentionally try to rip companies off. I kicked around the idea of starting a custom-built computer company, similar to an Alienware, but dealing with support from absolute morons or people trying to rip you off pushed me away. Software engineering has been a much better career path.

[Kopitar]

I also work IT help Desk, and have received some of the dumbest non- it calls....what was the price of the company stock 1 year ago, there's a bad smell in the bathroom, it's cold in the office...those are ok, it's the people that take 15 minutes in order to change their password that kill me....that and the Tex/Asian accent....

[Sarduci]

It's not any better dealing with Fortune 100 companies either. Some times I wonder how they stay in business.

[Talos]

few years back, parttime student job helpdesking for one of the bigger cable-internet company's

one of the MOST common problems with the same results:

Customer: Hey my internetz are not working
Me: ok no problem we will do our best to help you, to first find out where the problem is please check out your cablemodem and tell me which led lights are burning

Customer:
Uplink is burning
Downlink is burning
Link is burning
Standby is burning
Lan is burning
Active is burning

Me: is it me.. or did you just say "standby is burning"... did you see that BIG SHINY STANDBY BUTTON atop your modem? please be so kind to press it once.

[Wilbur]

http://www.theregister.co.uk/odds/bofh/

Enjoy.

I advise reading the earlier stuff first, although all of it is fucking hilarious.

[Dead_Dwarf]

I used to work at a shop that had tons of the local schools under a service contract. I had a helpdesk request that a teacher had offensive material on her computer and I needed to come remove it. Yah we all think the same thing, porn popups or some such.

Well I get there and ask her whats up and she says watch this and reboots. System start to come up and she points the the hard drive and cd-rom initializing where it mentions finding a master and slave and says right there see it. So, I spent the better part of an hour trying to explain to her what that meant, it ended with her calling me racist and telling me to leave. When I got back my boss is laughing his ass off, she called him after I left and complained that I didn't fix her problem. He tried to help her and she read the same thing to him. He told me when she started to scream at him and he just hung up the phone.

Ahh good times...

[Ughmahedhurtz]

I used to work at a shop that had tons of the local schools under a service contract. I had a helpdesk request that a teacher had offensive material on her computer and I needed to come remove it. Yah we all think the same thing, porn popups or some such.

Well I get there and ask her whats up and she says watch this and reboots. System start to come up and she points the the hard drive and cd-rom initializing where it mentions finding a master and slave and says right there see it. So, I spent the better part of an hour trying to explain to her what that meant, it ended with her calling me racist and telling me to leave. When I got back my boss is laughing his ass off, she called him after I left and complained that I didn't fix her problem. He tried to help her and she read the same thing to him. He told me when she started to scream at him and he just hung up the phone.

Ahh good times...

Oh, wow. I think that tops my list. :P

[d0z3rr]

I used to work at a shop that had tons of the local schools under a service contract. I had a helpdesk request that a teacher had offensive material on her computer and I needed to come remove it. Yah we all think the same thing, porn popups or some such.

Well I get there and ask her whats up and she says watch this and reboots. System start to come up and she points the the hard drive and cd-rom initializing where it mentions finding a master and slave and says right there see it. So, I spent the better part of an hour trying to explain to her what that meant, it ended with her calling me racist and telling me to leave. When I got back my boss is laughing his ass off, she called him after I left and complained that I didn't fix her problem. He tried to help her and she read the same thing to him. He told me when she started to scream at him and he just hung up the phone.

Ahh good times...

HA HA HA HA

[Knobley]

Years ago I worked on an old IBM Green Screen machine. It had these menus with numbered choices for different applications. One morning I get a call from the sales rep downstairs.

Rep: Option 4 is gone from my menu!
Me: Really? That's odd, I'm not aware of any changes to that menu. Let me pull it up on my screen. <tap tap tap> Yup, there's option 4, just like always. Maybe you're on the wrong menu. What's the name in the upper-left-hand corner?
Rep: <reads name>
Me: <puzzled> hmm... that's the right menu name... can't imagine why option 4 is gone. I wonder what else is different. What does option 1 say?
Rep: <reads option 1>
Me: Yup, that's right, what about option 2?
Rep: <reads option 2>
Me: No differences so far... what about option 3?
Rep: "Oh hell, THERE it is."

It's my all time favorite of ones that actually happened to me.

Knobley

[Knobley]

[quote='Dead_Dwarf',index.php?page=Thread&postID=90 263#post90263] ...it mentions finding a master and slave...[/quote]

[url='http://blogs.chron.com/sciguy/archives/2008/07/is_black_hole_a.html']It's a short read, and worth it.[/url]