When I used to work for wells fargo I would get calls of all sorts of stupid...

One Friday I got a call from a gal saying she couldn't log into her computer, she wouldn't read the dialog to me to tell me the exact error she was getting, she was making it up... This went on from about 2pm until about 3pm at which point I asked for her supervisor to test something, her super was able to log in just fine, and when i gave the supervisor the temp password for her, she was able to log in... once we tried to reset the password (supervisor) everthing went down hill again and we blew the better part of 3-4pm... She was normally off at 4pm she said and she just left.

So, A few weeks later, Friday again, 2pm again... I get this gal on the phone again... same problem as before again... I pull up her ticket history this time, and go back over a year, aside from a random real issue, she has this password issue like clockwork, on Fridays, @ 2pm... each time it's got loads and loads of frustrated notes from the tech who finally documents that she'll give up and try again on Monday... Each time that the supervisor is mentioned the names different...

So I'm trying to help this gal with her password "problem" again, and once again she's not able to log in despite our best efforts, making passwords like 12345678 or abcdefghi were far too complex to actually work... I look in active directory, check her supervisors name, and drop them an e-mail while I've got her on the phone... explaining the current issue and mentioning the historic trend... About 3 minutes after I click send I get asked to hold, then the supervisor comes on the line, the supervisor that I e-mailed... explains that we won't be needing any more assistance on this issue, so I document it and hang up.

Burning curiosity gets the best of me three days later, I check the GAL (global address list) and our loving password retard isn't listed anymore... I can only assume that I helped bolster the unemployment rate...

some times they aren't stupid, just retards.