YAANT - Yet another account name thread (no accounts locked)

[Fuzzyboy]

So i fessed up and wrote customer services. I thought I'd share the story so far with the forums if anyone should be in a similar situation.

I used to play multiple accounts, though not at the same time and actually had five when I started multiboxing (although 2 of them was non-BC accounts). The accounts werent in my own name due to the fact that I thought this wasn't allowed (this is a LONG time ago, but afaik stupidity isn't conflicting with the policy). Anyway I now have five accounts, two of which are in my own name, one in my ex-gf's name (though she never played) and two with random silly names (such as mr cookie monster etc). I tried to start them all up again using the same credit card (also in my name) but two of the five accounts were put on hold at the time of payment.

I talked to customer services who asked me to document that I was the owner of the two silly-name accounts by mailing photoes of the original box etc., or I wouldn't be able to pay with my credit card. The name in the gf's account wasnt locked. I talked to customer services some more and had the silly-name accounts opened up to use gametime cards to pay which was fine, so I did that seeing as the accounts were really old and I didn't have the original boxes anymore and thus no authenticity keys.

So now all my accounts are open AND blizz are aware that I'm playing them although three of them are not in my name. Anyway, once approved I started playing and now my dear shammies are level 70. Realizing what a massive honor grind I have ahead of me I've become a bit unsure of what to do. On one hand blizz are already aware that I'm playing the accounts and that I'm the owner although theyre not in my name (I have the email correspondance to prove this) - however they can choose to ban me for whatever reason and I'd hate to lose all that playing time, especially losing 5 70'ies with WotLK coming up.

So I decided to write customer services again, making them aware of the issue and explaining the situation once again - saying that I can provide whatever documentation but not the auth-keys and ask them to either change the name of the accounts or to give me a written approval. I expect neither to happen, hehe. Anyway, I fessed up and I'm still awaiting their answer (accounts are still unlocked) and I'll be updating this thread in case anyone should be in the same situation.

Oh btw, I'm on EU-servers if that's of any importance.

[Sarduci]

Customer Service Rep 1: Dude, this nut job is turning himself in for breaking the EULA.
CSR2: No way.
CSR1: Yeah, it's kinda weird.
CSR2: What ya gonna do about it?
CSR1: Nothing. Leave him alone. Obviously he's f'ing crazy. He leveled all the way to 70 first.

[Oatboat]

roffle

[Fuzzyboy]

haha :P

I'm not too worried - after all they let it slip the first time :P

[succulent]

I had a slightly similar situation when I started. I already had two accounts, one I made in my sisters name because I assumed you couldn't have multiple accounts for some reason. When I started boxing and understood the reality of the Eula, I simply bought another copy of WoW, made a new account in my actual name, and transferred over the one character on that account I cared about. Blizz apparently had no problem with this (account was always billed to me etc).

So, you could always do this. Make new accounts in your proper name, and just xfer over your toons.

[Stickman1971]

I had a slightly similar situation when I started. I already had two accounts, one I made in my sisters name because I assumed you couldn't have multiple accounts for some reason. When I started boxing and understood the reality of the Eula, I simply bought another copy of WoW, made a new account in my actual name, and transferred over the one character on that account I cared about. Blizz apparently had no problem with this (account was always billed to me etc).

So, you could always do this. Make new accounts in your proper name, and just xfer over your toons.

Eh..slight problem with this.

When transferring between accounts, the last names have to match, and you have to enter in the answer to the secret question. I'm assuming the OP doesn't have a last name of "Monster" and I HOPE he doesn't have the same last name as his ex-girlfriend, unless of course he's from West Virginia (A JOKE, please... I'M KIDDING). Therefore he might have some serious issues with his two (random name) accounts. The ex's... if the GMs get pissy about it... he's probably screwed.

Your transfer worked because (I'm assuming) you and your sister share the same last name, and since you created the one for her, already had the secret question/answer that is asked when transferring toons to a different account.

[succulent]

When transferring between accounts, the last names have to match, and you have to enter in the answer to the secret question. I'm assuming the OP doesn't have a last name of "Monster" and I HOPE he doesn't have the same last name as his ex-girlfriend, unless of course he's from West Virginia (A JOKE, please... I'M KIDDING). Therefore he might have some serious issues with his two (random name) accounts. The ex's... if the GMs get pissy about it... he's probably screwed.

Your transfer worked because (I'm assuming) you and your sister share the same last name, and since you created the one for her, already had the secret question/answer that is asked when transferring toons to a different account.

Ah yes, this is the case. The only difference between my two accounts actually was the first name on it. But I still xferred my toon over just to be safe.

Well, if OP knows the security question, maybe he can still xfer his toons

[Stickman1971]

If the last names on the two accounts do not match, he will not be allowed to transfer them over... period.

It's pretty cut and dry, unfortunately. There is a separate post about this, I can't remember where it's at, but I believe it's in the New Members section of the forums.

[Fuzzyboy]

Stick is right - there's no transferring unless the names are the same. Also, what they originally did was close the access to pay with CC. They were kind enough to reopen the option to pay with gamecards - even after they were made aware of the name-issue, so I'm doing that still. Howevere, even if the names did match, you can't transfer toons with the CC option disabled since you can't pay for a transfer by gametimecards

Of course, I should have thought of this before I started levelling and just bought some new accounts, but 1-70 is not really a lot compared to the honor grind I have ahead of me and I had a blast levelling my toons, so it wouldn't be a disaster having to start over, although I'd definitely prefer not to. I'm not too worried about it though, since they didn't do anything the last time they were made aware of it. When I talked to the customer service the first time I explained the whole situation and they simply opened up the two accounts for payment by gamecard and offered to change the names if I could provide auth-keys (which I can't since I only have 2 of the original boxes).

[Fuzzyboy]

Hello,

Thank you for your email. However the issue in this case is that an incorrect first and last name has been registered to the account <accountname>.

As you state in your email that you cannot provide all the information necessary to correct these details we regret to inform you that we will not be able to help you any further and that we will unfortunately not be able to remove the credit card restriction.


Thank you for your understanding.



Regards,

Aechlyria
Blizzard Europe Entertainment
Payment Support
http://eu.blizzard.com/support
Please retain all history if you reply to this mail.

They didn't answer the question about if I could continue playing them and not worry about getting a ban - this is a very weird situation, I was kind of expecting them to either ban the wrongfully named accounts or simply tell me that it was ok. All of the accounts are still unlocked ?(