Stick is right - there's no transferring unless the names are the same. Also, what they originally did was close the access to pay with CC. They were kind enough to reopen the option to pay with gamecards - even after they were made aware of the name-issue, so I'm doing that still. Howevere, even if the names did match, you can't transfer toons with the CC option disabled since you can't pay for a transfer by gametimecards

Of course, I should have thought of this before I started levelling and just bought some new accounts, but 1-70 is not really a lot compared to the honor grind I have ahead of me and I had a blast levelling my toons, so it wouldn't be a disaster having to start over, although I'd definitely prefer not to. I'm not too worried about it though, since they didn't do anything the last time they were made aware of it. When I talked to the customer service the first time I explained the whole situation and they simply opened up the two accounts for payment by gamecard and offered to change the names if I could provide auth-keys (which I can't since I only have 2 of the original boxes).