I missed this yesterday but just spotted it and it's worth checking out the OP and his screenshot of the GM conversation
http://forums.wow-europe.com/thread....81330383&sid=1

and here's a direct link to his GM conversation
http://img29.picoodle.com/img/img29/...tm_f48a2e0.jpg

I like the way he is speaking on behalf of 'most paying customers'... arrogant SOB!

However, the GM's responses are heartening, at least