Quote Originally Posted by -silencer-',index.php?page=Thread&postID=76363#post76363]You make a lot of assumptions. It's human laziness to not pull a EULA/ToS website of a box, head home to read it, then go purchase the game in store? [/quote]

No, it's human laziness to not return the item if you do not agree with the terms.

I'm merely pointing out that there ARE alternatives if you are VASTLY opposed to returning the item to blizzard because it will "take too long".

If you KNOW that you're too lazy to return it directly to Blizzard, which is the correct decision?
[list][*]Find another way to figure out whether the EULA/ToS is acceptable to you such that you can return the box in-store rather than to blizzard?[*]Ignore the rules, do what you want, then QQ when you get banned for breaking the rules even though you clicked "I accept"?[*]Agree and abide to the rules regardless of your personal opinion on them just because, while you may not like the rules, you'd rather not have to call Blizzard's phone # to return the product directly.[*]Claim that the product is "unreturnable" due to your human nature of wanting to open the box and because it's "too hard" to return it to Blizzard?[/list]


The point of my post wasn't "you should read the ToU/EULA before you EVER buy a product".

Nor was the point of my post "you should read the ToU/EULA before you EVER open a product".


The point of my post was a conditional. Consider it a Modus Ponens.

[list][*]IF you know that you are too lazy to return a product to the manufacturer after you open the box, then you should probably know that you want to keep the product before you open it.[*]You know that you are too lazy to return a product to the manugacturere after you open the box.
Therefore...?[*]You should probably know that you want to keep the product before you open it.[/list]


I make no assumptions. I only laid down the first premise: [b]If you know that you are too lazy to return a product to the manufacturer after you open the box, then you should probably know that you want to keep the product before you open it.[/b]

I then went on to offer advice on possible options for the person who fits that premise to be able to read the ToU/EULA before ever opening the box such that it would be impossible to return to the point of sale. It's not Blizzard's problem to bend to your will just because people are too lazy to call the number in the EULA/ToU and return the product directly.


Because it is so easy to "make assumptions" about what I did and did not say, I will quote my own post for clarification.

[quote='Vyndree
With Bliz, you have to go through the hassle of faxing receipts, have Bliz verify with the store of a purchase, and shipping the game.. meanwhile hoping that they mail you a check before next year. They don't make it easy on purpose..

That's human laziness then.

Let's clarify that again.

THIS:
With Bliz, you have to go through the hassle of faxing receipts, have Bliz verify with the store of a purchase, and shipping the game.. meanwhile hoping that they mail you a check before next year. They don't make it easy on purpose..
is human laziness.

In what other REASONABLE way should blizzard cater to your needs? They can't force the point of sale to take back the opened product due to the nature of the account key. They can't update the packaging every time there is a ToU/Eula change so that you can read it on the box prior to purchase.

They offer the only thing they can offer: return the product to them, and they will refund the purchase price.

If you KNOW you are unwilling to do that, but you BUY the product anyway (SUPPORTING the manufacturer) KNOWING that whether or not you agree to the terms you are not going to return the product either way... It is YOUR responsibility to educate yourself PRIOR to purchase.


Quote Originally Posted by '-silencer-',index.php?page=Thread&postID=76363#post76363
The main point here is the fact that Bliz is suspending accounts that are frequently used across different IPs without verifying if an account is actually shared or not, then make you jump through hoops to get the account back
THIS is only the case if the IP jump went an impossible-to-travel distance within an impossible time. For example, logging in from NY and logging in 5 minutes later from China.

Yes, they make mistakes. Yes, people have gotten mistakenly banned for wintrading (playing on a formerly wintraded, or later wintraded team). Yes, people have gotten mistakenly banned for botting (linux). Yes, people have mistakenly gotten banned for 3rd party automation (multiboxers). Yes, people have mistakenly gotten banned for account sharing (when being hacked).

Blizzard is not all-knowing. Blizzard makes mistakes. Blizzard has a method to appeal their decisions and will rectify mistakes if it is right to do so. Is this process easy? No. Does this have anything to do with understanding the eula/terms? no.

You STILL have to understand the terms of use and eula BEFORE you click "I accept". THERE IS NO EXCUSE FOR CLICKING "I ACCEPT" IF YOU DO NOT ACCEPT OR DO NOT UNDERSTAND THE TERMS/EULA.

If you have a problem with the way Blizzard identifies and actions accounts, that's for a different thread.

Quote Originally Posted by '-silencer-',index.php?page=Thread&postID=76363#post76363
That's there to cover their own ass. It's about the fact that returning a videogame is much more difficult than returning most other products at a store.
And what would you expect them to do? Allow returns at the store? Would you appreciate getting a "dud" for a account key because some turd returned the boxed game after he had used the account key and activated the account?

Would you rather they just take your word that you bought the box and sent you the money you claim to have spent without asking for you to mail them the box or the receipt? How would Blizzard deal with fraud?

How do you KNOW how long it takes to get a refund by calling their number? Have you called their number? Have you attempted to see how long it would take to get a refund? A week? A month? A year? How long did it take to get a refund via blizzard's method, since it's so "inconvenient"? Have you heard how long it took someone else to get a refund?

I mean, if we're talking about people making assumptions -- how long DOES it take and how hard IS IT to get a refund using blizzard's method? I mean, since we're claiming it's so hard it's like pulling teeth...

If you have a suggestion for them that's more in-line with your needs and equally useful for Blizzard to prevent fraudulent returns then by all means -- post it in the suggestions forum and I will support it. But at this point I can't think of one, nor do I blame Blizzard for protecting their product.