I'm with Sarduci,

The problem you are complaining about isn't a Dell problem, its a "packaged PC" problem. I build all my own personal machines. For work, I order custom spec'd machines from Dell. I used to only buy Compaq's, but they haven't been the same since they were bought by HP.

BTW - comparing an e-machines to a Dell is like comparing a brain cancer to a cold. Just say no to e-machines!