Account Suspension Issue

[Dawnstone]

Its funny and depressing that Vyndree has the foresight to post a disclaimer ahead of any forum trolls crashing here. Her post is correct tho, as usual :thumbsup:

[Tasty]

Response: "Oh, good. Because I enjoy playing them."

Man talk about cutting someone down :P

[Kaynin]

For example "MULTIBOXING BANNED?!" would probably be less appropriate than "Banned - Blizzard reps miseducated?"

Exactly.

1) Caps.
2) Punctuation.
3) Immature.

...

Oh and ofcourse a little bit of "4) MISINFORMATION!?"

*whistles*

New Mboxing whine thread in EU general as well. No blue yet. <o/

[thinus]

If I phoned Blizzard CS and they talked to me like I am a 5 year old and hung up on me I'll be seriously pissed off.

[Nitro]

You guys should record your conversations with the cust service reps and post them. It sounds like they would be funny to listen to.

[Majestic_Clown]

Please remember:

Technical Support = Software and Media Related
Billing Support = Account Changes, Additional Services (Character Transfers, Tourny etc)
Account Admin = Suspensions and Bans.

Don't call account and billing to find out and protest cos they cant help you, if this was the 1st warning you ever got on your accounts, it sounds like final warning suspension sounds serious like you have been accused of using a 3rd party app by an incompetent GM.

This wouldn't of happened if you were on the EU servers :P:P:P (joke)

EDIT: Thread Titled Changed to something suitable.

[Mak]

I am allergic to phone calls.

You too? Good to hear I'm not the only one but great information. I'll definitely keep this in mind if my acc'ts get banned but so far, so good.

This is ridiculous to read though that a Blizzard employee hung up on you. That is definitely grounds for a customer service complaint. Good luck, hope everything works out for you (and I know it will!)

[Crucial]

My past experience dealing with blizzard through the phone has concluded that the support people on the other end are just there to put on a smiley face and actually have no power to do anything useful for you. In order to get anything done it has to go through billing or the wowaccountadmin email support. They do this so you have no opportunity to verbally make your case to anyone that has the ability to do anything about it... correct me if I'm wrong but that's been my experience thus far.

[Maz]

New Mboxing whine thread in EU general as well. No blue yet. <o/

Blued and locked.

[Mak]

Quoted from "Kaynin" New Mboxing whine thread in EU general as well. No blue yet.
Blued and locked.

Link? I love reading this BS and I'm bored at work =P