yeah so many ways to handle things, just blizzard as a whole is going down hill cause of the people they are hiring. They have a lot of customer support that don't like multiboxers and arn't giving them a refund, that is why its a 50/50 chance of getting a refund cause it depends on who you get. I got lucky, in WoD i did not on a whole another set of accounts. The things going on in the world and blizzard are hiring those types of people. not giving names for a reason.
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