I put in a refund request yesterday after cancelling my x6 accounts. I had also just spent $300.00 in character transfers.

Woke up to an email this morning saying:
I'm sorry that you had to spent such a significant amount of money just to see it all go to waste with the new measure being taken by Blizzard about multiboxing. This is affecting a lot of players, and I understand your frustration about this matter.

I was refunded for my shadowlands purchases as well as about 80% of character transfers. Better than nothing, but it doesn't compare to the amount of money I've sunk into this hobby since 2005.

Wish they could come up with a better solution so legit multi-boxers could continue and the multi-botters could still be taken care of. I'm upset to see it go, but it's been fun while it lasted.