Assuming this is all true, I think this is something that needs addressed..just not sure how we would go about it. If i ever got banned for doing nothing wrong like you have.. i would be pretty upset about it, you would hope GMs know what is a bot/cheater and what is a multiboxer. They need to educate their GMs it seems like.This should never happen period.. we are paying customers, even when you get it overturned like in this case, and others, it simply should not happen..ESPECIALLY when a GM investigates its and decides you were cheating, when you were not..WHAT? It takes days to get these overturned..you are being punished for their ignorance.