Debugging Disconnects

[bgarisn]

All, is there a way to debug what is causing my disconnects on login?

I have a 5x team that I have setup and the game launches fine. However, when I load all of them into the game, the loading bar fills all the way up, the character logs in and then I randomly have a slot disconnect. I then have to repeat the login process for that slot. After I get everyone in barring the disconnects, I have no issues with disconnects after that.

I have tried:

• Logging all toons in at once
• Logging each slot in one at a time

I am not sure what else to try or what to look for to try and debug this disconnection issue which has been bugging me.

Thanks, for any and all help!



Profile: https://pastebin.com/XutauBCA

[MadMilitia]

Are you using anything like Jamba quest tracker? I noticed myself that when I logged with a page full of daily quests I'd relog and 2 or 3 instances would disconnect after logging in but then would be fine once the quest tracker finished working.

My guess is it frontloads too many requests to the server and the instances get kicked. Maybe anecdotal but you could try disabling that and see if it fixes the issue.

[bgarisn]

Good idea MadMilitia, I'll try that. If not, I'll try some other things or just deal with it.

Appreciate the help.

[JohnGabriel]

You can sit at the character select screen without logging in proper and the disconnects still happen.

I don't think there is anything we can do. Its relatively minor as far as annoyances go so we just deal with it and someday Blizzard might accidentally fix it while working on something else.

[MadMilitia]

You can sit at the character select screen without logging in proper and the disconnects still happen.

I don't think there is anything we can do. Its relatively minor as far as annoyances go so we just deal with it and someday Blizzard might accidentally fix it while working on something else.

Just noticed this yes. It seems independent of addons now that I look again.

[Ellay]

Have had the same issue as well. I've just been "dealing with it" as well. Since it only happens when you first log in. I figured it was an addon but thats interesting it gives you the boot at the character select screen as well.

[Tin]

If it is WOW51900319 Error Code you all getting - I have that too - https://eu.battle.net/support/en/article/112213

Some have there Max background FPS set to 30 and Max Forground FPS set to 60 - and that fix the problem for them.

Isboxer do overrite this setteings and set them back to 0 in your .WTF file if you let Isboxer control your FPS on swap.

SET maxfps "0"
SET maxfpsbk "0"

(Are they new as they are last in my .WTF file and never seen them before ?)

[MiRai]

If it is WOW51900319 Error Code you all getting - I have that too - https://eu.battle.net/support/en/article/112213

Some have there Max background FPS set to 30 and Max Forground FPS set to 60 - and that fix the problem for them.

Isboxer do overrite this setteings and set them back to 0 in your .WTF file if you let Isboxer control your FPS on swap.

SET maxfps "0"
SET maxfpsbk "0"

(Are they new as they are last in my .WTF file and never seen them before ?)

Using only the in-game limiters, I am still seeing a disconnect from time to time.

[Tin]

Using only the in-game limiters, I am still seeing a disconnect from time to time.

Can only tell you that my experience is that after I changed to 60/30 FPS. I have no disconnect for over a week now, when I`m playing single player using the Blizzard launcher. But getting random disconnect when I`m using inner space as a launcher.

[MiRai]

Can only tell you that my experience is that after I changed to 60/30 FPS. I have no disconnect for over a week now, when I`m playing single player using the Blizzard launcher. But getting random disconnect when I`m using inner space as a launcher.

I understand, but there was also a period of 1-2 weeks where I didn't see any disconnects, and then, boom, they're back after 8.2 was released. I also only begin to receive the disconnects in the late afternoon, as people are coming home and logging in, further populating the servers. For example, today alone I've logged in 3-4 times as I level a new set of characters, and I haven't been disconnected yet, but I imagine when I log on later tonight, I will, once again, begin to receive disconnects upon logging in.

So, it's probably safe to say that it's simply an issue with Blizzard's servers and some authentication change they made recently.