Yeah i tried to do the same but every option i tried it would allow me to open a webticket its very strange.

I managed to do it a few hours later thou

thanks for the replies guys!!!

The day after I tried to find out to transfer a toon to another realm the old option used to be go to management setting and then transfer via that, again couldnt find it. After 40minutes of trying I went into the game in the character screen and bought from the shop in the character screen. I wish they say things like that ffs