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  1. #1

    Default Unable to create tickets anymore??

    This just says it all its impossible to create world of warcraft ticket anymore, I cant even find a livechat box anymore,

    There is no support no more?

    No more customer server to open up a ticket? wtf is going on

  2. #2
    Member JohnGabriel's Avatar
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    Oct 2008
    Location
    Seattle Washington, USA
    Posts
    2272

    Default

    Quote Originally Posted by Kojiiko View Post
    This just says it all its impossible to create world of warcraft ticket anymore, I cant even find a livechat box anymore,

    There is no support no more?

    No more customer server to open up a ticket? wtf is going on
    I just had a support ticket in on the website yesterday, response within the hour.

    https://us.battle.net/support/en/games/wow

    What issue are you having? Everything seems to be working.

  3. #3
    Member Ughmahedhurtz's Avatar
    Join Date
    Jul 2007
    Location
    North of The Wall, South of The Line
    Posts
    7169

    Default

    If you're seeing what I saw last weekend, clicking the "Submit Ticket" button turns it yellow but it never actually opens the ticket editor where you type in your problem and etc. This was using the in-game help menus.
    Now playing: WoW (Garona)

  4. #4

    Default

    Quote Originally Posted by Ughmahedhurtz View Post
    If you're seeing what I saw last weekend, clicking the "Submit Ticket" button turns it yellow but it never actually opens the ticket editor where you type in your problem and etc. This was using the in-game help menus.
    i still have this issue

  5. #5

    Default

    I opened a ticket about 18 hours ago and had the request completed about 9 hours ago. I opened the ticket via the in game help as well.

  6. #6

    Default

    Yeah i tried to do the same but every option i tried it would allow me to open a webticket its very strange.

    I managed to do it a few hours later thou

    thanks for the replies guys!!!

    The day after I tried to find out to transfer a toon to another realm the old option used to be go to management setting and then transfer via that, again couldnt find it. After 40minutes of trying I went into the game in the character screen and bought from the shop in the character screen. I wish they say things like that ffs

  7. #7

    Default

    You mean like this?


  8. #8

    Default

    Quote Originally Posted by Jabberie View Post
    You mean like this?

    yep but what u need to do is actually go into worldofwarcraft go to your character screen before u log in to that toon and go to the shop
    and buy it from there

  9. #9

    Default

    Quote Originally Posted by Kojiiko View Post
    yep but what u need to do is actually go into worldofwarcraft go to your character screen before u log in to that toon and go to the shop
    and buy it from there
    I know, just wondering what took you 40 mins.

  10. #10

    Default

    Quote Originally Posted by Jabberie View Post
    I know, just wondering what took you 40 mins.
    yes but when i click on it was going only to guild transfer and not character transfers I was only looking for a character transfer and it wasnt giving me an option

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