Nice to hear that they unbanned you, I also decided to give one more chance for my accounts and wrote a ticket aswell. I think I'm in worse situation as for me the bans are permanent and was accused of Abuse of the Economy rather than botting, even tho they said it was a 3rd party program the led to abuse of the economy. Funny.

What did you tell in your ticket before getting unbanned as you recevied the same response as me that the actions were correct and future appeals will not be checked.