Wrongful ban and a warning to those who box to farm

[MadMilitia]

Borroq

Hello again, Gage.

When we last spoke, I'd requested some of our developers look into the situation. Because we couldn't eliminate the possibility of a mistake on our end, we opted to reopen each of your accounts.

While you're welcome to resume playing, I want to encourage you to abandon any third party software that does anything more advanced than key cloning. The moment there is any level of outboard scripting or automated interpretation/decision making, the line between multiboxing and botting has been crossed.

Thank you for your understanding, and I look forward to seeing you playing for years to come.Regards,

Supervisor Borroq

Grats. A case of mistaken identity perhaps. I definitely wouldn't be out gathering or BoE farming anytime soon.

[Ughmahedhurtz]

i'm blown away my dudes it was pretty frustrating but managed to work out, right after i gave up too

Always a relief. Happy hunting.

[Curryman]

Wow grats man. Is this the part where you can legitimately ask for compensation for an unjust ban maybe? I think that's how customer service works...

[Nezreck]

possibly, but i just want the 6mil gold i had returned :P i'm good after that lol

[Jabberie]

Gratz, sounds like someone who understood the situation finally got a look at your case.

Wow grats man. Is this the part where you can legitimately ask for compensation for an unjust ban maybe? I think that's how customer service works...

They are Customer Support, not Service.

[Nezreck]

got my gold back

[Bzyta]

Nice to hear that they unbanned you, I also decided to give one more chance for my accounts and wrote a ticket aswell. I think I'm in worse situation as for me the bans are permanent and was accused of Abuse of the Economy rather than botting, even tho they said it was a 3rd party program the led to abuse of the economy. Funny.

What did you tell in your ticket before getting unbanned as you recevied the same response as me that the actions were correct and future appeals will not be checked.

[Nezreck]

my last 2 tickets we're copy paste of how i use all my addons etc, that's about it. I think i got lucky and the guy handling it took a little extra time out of his way to get a dev to check it out, he had said in the response.

[Lance]

Great news! Are you going back to BoE farming?

[Nezreck]

i think so yea, the gold is crazy good and i really want to get some more boosts and stuff , blew 3mil on a buddy today to move All 12 of his toons over too lol