Wrongful ban and a warning to those who box to farm

[Nezreck]

I should have titled this differently, Wrongful ban and potentially helpful information to others who box to farm hyperspawns"""

As a few of you know from responding to me in the previous forum post about BFA boxing know, i have been banned for 6 months, a ban that i attempted to fight to the point where blizzard has shut me right out with not a single chance left to appeal, the final response read as followed

Hello, ****
Supervisor Borroq here.

I've reviewed thousands of pages of logs and our detection methods, and have come to the same inescapable conclusion: while you were multiboxing, you were also using automation software.

Multiboxing in and of itself is acceptable, but when that multiboxing crosses over into any level of intelligence or automation, then it is no longer acceptable.

In this case, it's clear that advanced software well beyond key-cloning was in use.

As such, all accounts will remain suspended for the entire 6-month period. Once the suspensions have elapsed, you're welcome to return to them provided you do not return to automating them.

This constitutes the final review of the situation, and customer service will not provide additional reviews or information, nor will any of the suspensions be overturned.If you wish to contest this further, please review your options as laid out in https://www.blizzard.com/en-us/legal...ense-agreement and https://www.blizzard.com/en-us/legal/b2e0b082-fddb-4824-93fa-ee9c1bf814f8/blizzard-entertainment



I'm sure a few don't believe me and that's fine, I would like to put forth any information i can that will aid others in avoiding the same fate i have.

-Mods i was using at the time-

Elvui
Tradeskill master 4
Scrap
Easy scrap
Jamba 8.0.1
ISBoxer
Auctionator
Garrisonmissionmanager
Gathermate2
GTFO
KUI nameplates
LootAppraiser
Weakauras
Whotaunted
Worldquestlist
GnomeSequencer, with a cast sequence macro for sunfire-sunfire-sunfire-starfall
Bigwigs
Littlewigs
Details
Handynotes - BFA
Moveanything
Advanced Interfact Options
GMdurability
Pawn

-Programs i use to box and the set ups i use within-

Isboxer -
Straight broadcasts of 1 through 6 Alt 1 through 5, R-T-E-Q-AltE-AltQ-AltR-
Mouse Broadcasting for gethering/looting,
Interact with target for talking with NPC's/looting
Click bar for broadcasting /camp, a macro that raises my render scale, and a macro that lowers render scale for moving through cities, And a click bar to place battle standards for the leveling process that i had not used since 2 days after the release of the expansion.

-Background programs running While boxing-

Spotify
Voicemeter for splitting discord off streaming
Steam
Innerspace - ISBoxer
Google chrome
Discord
Corsair utility engine - No macros, just color control i just figured out how to use for my keyboard, i use a razer deathadder mouse without razer synapse installed.

That is it, i have nothing fancy, i don't even use isboxer to is full potential, i run a very caveman like set up. Not a thing i do or use would be considered anything even close to " advanced software well beyond key-cloning " unless there is something i don't understand with how i used isboxer, or potentially combined with Gnome sequencer, was my first time using this addon and only had it for 3 days.

But I've almost lost and i don't want anyone else to lose, Please make sure you are keeping an eye on your toons for GM checks and other silly shit going on, because getting banned, scolded and basically shit for not actually breaking any rules is heartbreaking, Everything i have i have worked so hard on and there will unfortunately be no recovery if i cannot win. often bans for botting i am told will cost you you're entire account wide gold balance so resubbing them down the road will be tokenless, and for now with my current financial state i'm out of the game, Thanks for all the chats and good times, Hopefully my situation changes down the line when my accounts are freed but for now i'll just be chillin. Cheers eh

One question if anyone does know, if i find the means to round up a temporary account to keep raiding with my guild etc, Will i be allowed to play with that game license or does blizzard consider this a ban evasion, IE will this cost me more in the long run.

Edited to change the way i worded a few things

[WOWBOX40]

Damn that really sucks.

They have direct access to all your hardrives and thumbdrives etc. Doublecheck those aswell, maybe you had some program/software active at one time, which you tried out at one point.

If nothing happens except one action when you press and hold down a keyboard key, you obviously arent automating keypresses.

He still claims that after thousands of pages of logs, there is signs that a automation type of software was used.
Maybe they dont know which one it is, sounds like they mean their anti botting detection software picked up patterns, suggesting a external computer(robot?) was used.

Whichever pc you have installed wow / battle.net on, they have access to it. Even if you maybe dont use it to play on any longer. If you use that pc for other things while playing wow on a different pc, if any shaddy programs is on the other pc, they can find it. The best way to clear it, is to completely re-install the os, so everything get wiped.

Same goes for your cellphone, if you have installed anything wow related. Quite possibly then "warden" gets installed.

[Nezreck]

i'm actually running on a fresh format that i had 3 weeks before BFA, only external hard drive that has accessed my computer at any point was a movie collection i use for the smart TV, i have not downloaded any program for any game that could have done anything for interacting with wow, other programs i do have are things like nexus mod manager, Twitch app, cpuCores "steam app to maximize cpu cores - seemingly did not work and has not been used in 2-3 weeks" Skyrim skript extender, OBS broadcasting softwear, Streamlabs OBS broadcasting softwear, Realtek HD audio manager TSM desktop app. etc

[WOWBOX40]

Its wierd indeed.

He seems very sure:

"I've reviewed thousands of pages of logs and our detection methods, and have come to the same inescapable conclusion: while you were multiboxing, you were also using automation software.

Multiboxing in and of itself is acceptable, but when that multiboxing crosses over into any level of intelligence or automation, then it is no longer acceptable.

In this case, it's clear that advanced software well beyond key-cloning was in use".

Could there be part of addons that have automation? I remember a pet battle addon that allow you to save teams for spesific fights. Like i could make it automatically switch over to a certain petset and spells, the moment i started the fight, vs that named pet. You could spend time creating a loadout for each garrison pet boss, and then after that you never had to remember which pet and spells you needed to use anymore. It was automatically changed to your saved loadout when you started the fight. It felt like cheating, so i barely used it and then removed it.

[Nezreck]

The only addon I can think of is gnome sequencer being that it actively swaps spells out in the sequence, and if that's the case then a massive number of players are in trouble :/

[Kojiiko]

read ur private message bud

[MadMilitia]

The only addon I can think of is gnome sequencer being that it actively swaps spells out in the sequence, and if that's the case then a massive number of players are in trouble :/

Tons of people use GS and have for years with no problems.

GS is not automation. Not any more automation than Blizzard has provided for years through castsequence macros. Both of which are hardly optimal and usually include some modifiers which strikes down the 1 button many actions belief.

Personally I have used GS (vanilla) since Wrath. No bans. Not once ever.

The rotation bot that people got banned for last year was optimally performing rotations based on its memory pull of cooldowns and procs. THAT is automation which Blizzard does not go for.

The only thing I can think of is you were doing something very repetitive and the logs showed it. Is this the same story about the characters running into a wall to stay in combat or something?

[valkry]

That sucks hard, I would be devastated if I lost my accounts for any amount of time. I don't believe anyone on these forums cheat. I find it annoying too that Blizz seems to take such a hard stance with people who are innocent yet you go into any BG and you see 5 bots stacked up going from node to node.

The other thing that's incredibly frustrating is that they say they don't have to provide proof. Good thing our legal system doesn't operate like that. Would be nice if Blizz actually told you what exactly is automated. "We reviewed thousands of pages of logs and it's that one, that addon right there, stop using that and you will be right." Rather than being left at a loss as to how exactly you have broken the rules.

If I was a lawyer, or had heaps of money to burn, yea I'd challenge it (legally) just out of principal.

I wish you the best of luck, and also wanted to thank you for getting me into boxing warlocks (pretty sure it was you).

[WOWBOX40]

I find it interesting that he stated:

Multiboxing in and of itself is acceptable, but when that multiboxing crosses over into any level of intelligence or automation, then it is no longer acceptable. (like, implying that monk statue and stuff like that, that makes it "automated" in a way, is no longer acceptable. You have to actually be pressing the buttons for stuff to happen, anything else is a form of automation).


In this case, it's clear that advanced software well beyond key-cloning was in use.
(implying that you werent using "clever ingame mechanics, like monk statue": they actually found a ADVANCED SOFTWARE running on your pc). Whatever that mean. Shame they wont tell which one it is. IF i were them though, and it is indeed a "common" software that anyone could happen to install, once they bought a piece of hardware... that it should become public knowledge and a warning put out, not to use it all all, if you are multiboxing. One would think its in their own interest, to keep players subscribed and buying their game(s), that instead of a long ban, a minor warning to issued instead.

It shouldnt be that hard for "warden" to activly search for "common" possible software that could be used for botting, though the player didnt, but it was installed for whatever reason. Then let that person know, they need to remove it asap, or get banned.

Its also impossible to know when they found these pages of evidence. It could be last week, 5 month ago, 4 years ago..

ohwell.... their game... their rules.... one would think they want the money.

[Lance]

Sorry to hear about this Nezreck. That sucks big time. On the plus side at least it is not a total ban and you can come back later. If this happened to me it would give me a great chance to catch up on all the games I keep buying during steam sales and never play once. Must have at least a hundred of them at this point.