Phew, sending a PM to Daglar (Senior Executive on Rift) helped
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Greetings Alexander,
Thank you for your appeal inquiry.
We have reviewed your account and verified that you were banned incorrectly. We apologize for this error and we will use this information to improve our reports system so legitimate players such as yourself are not banned incorrectly going forward. We are working our hardest to get rid of as many of the illegitimate players as we are able to, but unfortunately this means that certain times our reports can be too restrictive and catch legitimate players. Again, we apologize for this inconvenience. The ban has been removed and you should be able to log in normally once again. Good luck and have fun in RIFT.
If you have any additional questions or concerns, please don't hesitate to let us know. Your reference number for this question is 141102-001151.
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/dance
P.S. Lol, I still cannot login on either of my accounts, Aghh
P.P.S. All's fine now. Got a veritable shower of in-game gifts too
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