Software boxing in Wildstar not allowed?

[Lyonheart]

It sounds like they are saying, it's ok to have multiple accounts, but you have to manually control each one.

One keypress for multiple characters is not allowed

That pretty much covers software and hardware.

They only allow alt-tabbing is what it boils down to. I replied a few times and got responses that all said "do it the old school way". I told them that is neither practical or efficient, and in essence they are telling us not to multibox. In a fast paced action combat game.. not controlling all toons at once is not fun. And we do this because it is fun...ill post my replies so you guys can have fun picking it all apart.

Good news is they will refund my money on a few accounts ( im still going to try and box two or three.. just delay actions and use spread out macros.. if i get banned.. well i guess its back to WoW for me lol )

Also, forgive me if i sound like a total idiot in my replies.. i was frustrated and was just letting them now how i feel. all the while knowing it was going to accomplish nothing more than me feeling like i made my point hehe.

"""Hi Travis,


Playing with more than one account at a time is allowed as long as you are individually controlling each account. However, if you plan to use a program to control each account simultaneously, with a single set of controls, then this is considered botting and would not be allowed.


Some players only consider the second definition as Multiboxing and if that is the case then Multiboxing would not be allowed. If you consider the broader definition, then there are some forms of Multiboxing that are allowed. It is the automating of gameplay that is against the rules.


Regards,


Chris
WildStar Support Team

May 28, 2014 15:48

Ok.. so this is what i thought.. what is strange about this.. if carbine knows anything about multiboxing, especially in a fast paced action combat like Wildstar ( or other games such as WoW ) it is very impractical to "hardware box" using multiple computers. not only from a cost perspective. but a control perspective. SO you guys are basically saying you do not allow multiboxing, for all intents and purposes.


I purchased 5 delux version because i love his game.. but i have been boxing full groups since EQ1 and the newest software..such as ISboxer, is essential in making it even possible ( again from a practical point of view ).
Also.. one key press per account at the same time is the "norm" in the industry.. so i had no idea that i would not be able to box a full group in this great game.. using the very well known multiboxing softwares that are out there.


Just to note.. i am not a PvP player.. i do it for PvE.. to ease the pain of harder open world content/grinding and having to wait around for groups ( i do enjoy grouping as well ).I would understand both PvP restrictions and more then one action per keypress..but you guys stand to lose multi thousands of dollars per month by making a stance on a playstyle that is harmless ( if non PvP ) it kind of boggles the mind..coming from a business man.

May 28, 2014 20:52
User photo Jeff
NCSOFT
Greetings Travis,


I have played games which are more lenient with their rules in regards to playing in the manor you are speaking of, so I understand the appeal. WildStar was not intended to be played that way, in where you are basically playing one character and the others respond via software. Playing that way is a violation of the rules and may result in multiple account termination. I multibox two accounts on one computer all the time when I QA Test WildStar. I pretty much never leave home without a buddy. If your computer can handle it, its the way to go. What I do is auto follow and then make the screens small or play on multiple monitors. When I need a heal, I just move my mouse to the other screen. That is perfectly OK. But at no point did any additional software achieve that goal. In that way, no rules were broken and I got double the rewards. Protostar looooooves multiboxers! I hope that you are able to find tons of enjoyment with the content available in the manor it is intended to be played. If you have any additional questions, please feel free to contact us.


Regards,


Jeff
WildStar Support Team

May 29, 2014 05:42

Would it be possible to get a refund on 3 of my 5 accounts that i paid for? there is no way i will be able to box 5 accounts "the old school way". This is a policy that should have been made public BEFORE pre-orders im my opinion. I mean if you guys really didn't want people multiboxing your game you should have left out follow and assist.. those are the two ingredients that would lead someone like myself to believe that I would be able to play the game "my way".


To say its not "intended" to be played that way implies that it is "wrong" or cheating.. and thats where you guys are mistaken. Someone who boxes using software has an advantage.. but its the same advantage a well coordinated group might have...only the boxer is paying for the privilege to run a group by himself. Its not "botting" and it IS one person in controll of all his accounts.


I would like to hear from whoever wants this game to be successful..who wants to make as much money as possible without compromising for "actual" botting/botters. I mean i can imagine a board meeting with investors.. Dev says " Hey we have many thousands of players who would like to buy multiple copies of our game AND pay for multiple monthly subscriptions" ..investors" REALLY? WOW! thats GREAT!" Dev says " Well we will not allow it.. they use software to control the accounts and we feel thats cheating..like bots kind of:" Investors : Umm.. are they behind the keyboard actually control the characters? in other words they don't have some macro program that they hit a key and go afk? " Dev" They control all accounts at the keyboard but they send one button and all the toons do an action at the same time" Investor " You mean like if a group focus fires all at the same time..but it was separate players?" Dev " yea. kind of like that.but its one dude.. and thats not fair!" Investors " Umm.. whats the problem?.. are you crazy?"


Anyway sorry for the rant..knowing that i wont be able to enjoy this game the way i like to play MMOs really bums me out.. makes me feel like im wrong in some way and i think that in itself is wrong.. so can I have my hard earned money back for 3 of the 5 accounts.. I will TRY and box two toons like you said. separately,pocket healer type thing i guess.

May 29, 2014 13:56
User photo Chris
NCSOFT
Hello Travis,


Thank you for contacting us.


We can certainly refund your purchase from our website. Please know that issuing a refund does have some consequences if you have already applied your serial code to your account. Since players can only have one WildStar account per NC Account, refunding your purchase will permanently ban the WildStar account on your NC Account. If you would like to purchase a new code and play in the future, you will need to create a new NC Account using a different email address in order to apply the code.


If you still wish to obtain a refund, please provide the following information in your reply:


• The reason you are requesting a refund. (e.g. technical reason, found game cheaper, double billed, changed mind on purchase, unhappy with gameplay, intended as gift, or other (please specify))
• Your WildStar purchase Order ID provided in the receipt of the purchase(s)
• The e-mail address you used when making the purchase
• Credit/Debit Card: the last four digits (only the last four, please) of the card
• PayPal®: the Invoice ID from your PayPal® payment history
• Your billing zip code or postal code


We look forward to your reply.I am transferring your ticket to our Payments Team. Someone will be in contact with you as soon as possible.


Thanks!


Chris
WildStar Support Team"""


May 29, 2014 14:08
User photo Travis Watson
Awaiting your response