I'd say that's open to interpretation.
Right before (@ 47:40), the woman first mentions botting and says that it's bad to use botting software (duh). Then she addresses multiboxing where she says...
1) The limitation of the game client only allows for one instance to run on a computer at once.
I highly doubt that this limitation exists solely because of multiboxers. There are many games that we all multibox which can only run one game client per computer, but it's gotten around, with no modification to the game client, through application-level virtualization.
Many games that are created in Asia come standard with launchers that we in the states would never tolerate. For example, when I played the Korean version of Blade & Soul I had to first log into a website, which at the time seemed to only like Internet Explorer because it uses some weird asian addon application for the browser, which would then launch a launcher to check your files and look for updates, and then you could launch the game and play. God forbid you ever got DC'd from the game and had to do all of that over again.
I don't know how the Asian game client of ArcheAge is launched, but I can imagine that the "one game client per computer" is just a limitation left over from crazy Asian game launching traditions. To add to this, after the multiboxing bit the guy (sitting next to the woman) talks about how the game doesn't even have borderless windowed mode (AKA Windowed (Fullscreen)), but they want to bring it to the game and they're working on it. HTF does something like that not exist in the game already?
Either way, I can't imagine that people won't find ways to run multiple clients on a single machine even if it's just to sit on a bank alt at the auction house while they play their main... Because when it really comes down to it... What's the difference whether you've got your bank alt sitting on a laptop next to you or you're running both of those clients on a single machine? Nothing.
2) "As long as you, the human being, are controlling all of those accounts, that's fine."
The above is a direct quote from the woman in the video. She then goes on to say that fingers, and toes ("if you're really, really creative"), are the only acceptable means of playing your characters. To me, that sounds like the definition of allowing multiboxing, but during all of this she also says:
"If you're using third-party tools, you're botting, we ban you. No software."
I don't know if she's just referring back to the previous statement she made about botting software (specifically) being bad, or whether she's throwing every piece of third-party software into a big pool of "bannable offense," which, we should all know, is nonsense.
The thing that gets me about statements like this is that they don't say you can't use hardware to multibox, when most of us know that hardware multiboxing was, and could still very well be, a thing. You don't need software to send keystrokes or mouse movements across your computers, but software has become so much easier (and cheaper) to use that we've mostly all just migrated that way.
Ultimately, how would they know the difference if you just set up your characters to have a bit of a (manual) delay between their actions through multiple steps using software to mimic moving from input device to input device? Answer -- They wouldn't. That's why allowing multiple clients and having these weird restrictions and convoluted guidelines is... confusing and even dumb in some cases. I understand it's their game and they can set whatever rules they want, but either it's allowed or it's not allowed.
However, I'm not suggesting that people start spending their money on multiple founder's packs in order to prepare for multiboxing or advocating that you are truly allowed to multibox based on my interpretation of what Trion said during that stream, but what they're saying just sounds uneducated (in the realm of multiboxing).
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EDIT: After I began the stream over and actually listened, they mentioned in the beginning that ArcheAge is a heavy PvP oriented game. They also talk about castle sieges and what not, but now it makes sense why they wouldn't want multiboxers in such a type of game -- Especially with it being F2P. Nothing is stopping anyone from running a ton of accounts just so they can add numbers to their army to siege castles and fight battles.
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