ISboxer free trial not working?

[Danjou]

o/ Thought I´d try ISboxer for multiboxing in EVE and got registered and got all downloaded but when I try to apply for free trial it says I don´t have ISboxer installed.
Have they stopped with free trials

[moog]

Did you apply for the 7 day trial - it's not automatic... http://www.lavishsoft.com/account/trial

[Danjou]

Well thats the problem, I can´t apply since it says I need to have ISbox installed and running( which I have) before I can apply. Its a catch 22

[MiRai]

Well thats the problem, I can´t apply since it says I need to have ISbox installed and running( which I have) before I can apply. Its a catch 22

I've never had a trial before so I don't exactly know the process, but this is the link right on ISBoxer's front page.

https://www.lavishsoft.com/account/activate-innerspace

I'm pretty sure you don't need ISBoxer installed before you apply for a trial.

[moog]

Sorry, my thoughts on the problem end there.

You'll probably get a quicker response on the ISBoxer forums... http://isboxer.com/forum/

[Danjou]

Ok, thanks for reply. Might just pay for the 3 months, aint that expensive. Just hoping it works then hehe.

[Danjou]

Not to complain just to inform - I need an active account to be able to register on " http://isboxer.com/forum/ " so that wont work either Im afraid. Thanks anyway for the suggestion.

[Danjou]

Well, when I click on that "apply for trial"- link I get "According to our records, you have registered your account but have not yet installed and launched our software.
Before you can apply for your FREE 7-day trial, you will need to download and install our software, and make sure to log in as XXXX". I have no idea what I´m doing wrong since I have all downloaded and ISboxer running.

[Lax]

Well, when I click on that "apply for trial"- link I get "According to our records, you have registered your account but have not yet installed and launched our software.
Before you can apply for your FREE 7-day trial, you will need to download and install our software, and make sure to log in as XXXX". I have no idea what I´m doing wrong since I have all downloaded and ISboxer running.

The trial form filters out various spoofing/anonymization to help prevent abuse. I've white listed your account so you can continue with the application. In the future, questions about your lavishsoft.com account should be directed to me instead of the EVE Online section of dual-boxing.com

[B0RG Master]

Just went through the trial process,
You have to download/install the Innerspace app., then apply for a trial (mine took like 20 mins to process)
after that it will work correctly.

Ninja edit: make sure you run InnerSpace, not the ISboxer suite