Anyone Left Out there?

[Dranny817]

I received this email today after being told in game that multiboxing was against the rules so I put a ticket in asking them.

From:	Star Wars: The Old Republic Customer Service (support@swtor.com) This sender is in your safe list.
Sent:	10 January 2014 16:21:25
To:

Dear Lee,

Thank you for contacting Star Wars™: The Old Republic™ Customer Service. I have responded to your query in-game and, for your convenience I have included a summary of the response below in case you are unable to access the in-game mail at the moment. Please note – at times, cases and responses from Customer Support may appear blank in the in-game help portal. If you have accessed your case and are unable to see a response from us, please respond to this mail and myself or a colleague will respond as soon as possible.

Sorry for the wait. We are really busy at the moment, trying to catch up on the numerous tickets created during the holidays.

Multiboxing is forbidden by our terms of service.

To check back on any details of the case, you can do so at any time by logging into the game on any of your characters and opening the Help Centre. All cases you have submitted will be listed in the Request Help section, alongside the response from us. All cases are set to resolved once a response has been sent however if you would like to discuss this case further, you can do so by replying to this email or creating a new case in-game.

As always, at BioWare and EA, we strive to provide you with the world's best customer experience for the world's best games. We're always interested in hearing back from you, the player, about your experience with our Game Advisors so that we can improve our service to you.

We would appreciate it if you could take the time to fill out a short survey about your most recent support experience with us. We would greatly appreciate any feedback you may have as we're committed to making sure you always have a personal and positive connection to our game, our people, and our community.

Please click here to begin:

Thank you for playing Star Wars: The Old Republic.

Regards,

Virginie

Star Wars™: The Old Republic™ Customer Service

I had to submit two tickets as the first one they gave me a copy and paste answer about using the suggestion forums for any ideas I would like in the game. And this was the response to me asking in game directly is I was able to multibox swtor with ISBoxer.

Screenshot_2014-01-10_17_49_58_163865.jpg

Anyone else been told this .?

[Kimchee]

Holy crap, i never encountered that. i thought they were okay with multiboxing. i've never been asked or bothered by any gm in game. if this is true, they've lost a long time bioware fan. I'll cut my losses and never come back to the game.

[pox67]

Multiboxing is forbidden by our terms of service.

I never got that and boxed for 4-5 months.
I think people have had that response before but once they pressed the case it was decided by higher-ups that boxing was allowed but you just couldn't use external macros and one key press had to correspond to one key press in game. For example pressing 1 on the keyboard could make each char press 1 and was OK.
If you press 1 on the keyboard though and then each character presses 1 to 0 in succession that was definitely banned.

The SWToR community is very anti boxing, in fact most of the community are a bunch of arses, so be careful what you say or do in public. I had people follow me around and call me names on the central hub just for having a character on follow, reminded me a lot of school which most of the community is like. I bet most of them were free to play as well while I had two subscriptions...

If you aren't banned then keep playing but don't do what you did to get noticed. Also only pay for a month in advance subscription in case you get banned and don't hold too much whatever their market place currency is.

Also don't ask if you can box, you can but don't get noticed...