Companies (not saying Blizzard in particular) make such a big deal about features for the handicap. I think there was even a news program about a guy playing WoW with one of those tubes you blow into to move the mouse around. They have their press releases, gather all the good publicity and take all the praise from the public.

But they never really lose that praise when they get rid of those features the handicap use. I would say luckily it also effected boxers so caused a bit more noise in the forums and maybe they lost a bit of that praise they stole.

I am handicapped myself (deaf) and most of you probably will never understand, but that's OK, its our cross to bear not yours. I have never had problems with WoW but once I had to contact a small indie game to try and get them to add visual cues when certain audio events are fired that were necessary for game play. It was very very quickly added to the game and they worked really hard to help, but I have a big sinking feeling that I wouldn't be able to get that level of help from Blizzard.