I will add that for my second account the unlocks went through but the turbine points did not. After puzzling over the online ticket system for ten minutes, I got an email saying that it would take 5-7 days to sort out. That was NOT acceptable so I called instead. Strangely there is no music or recording while you are on hold, you just have to sit through dead silence for ten minutes, but the rep I talked to was very helpful and got things taken care of immediately.

So glad to be home after vacation so I can play more than one box at a time! (although it turns out level 15 is a pretty good point to pause and catch up professions, so I did get that done while I was in FL, my netbook could JUST ABOUT handle one lotro box with the graphics on low).