Recent Wave of Account Actions

[Lyonheart]

I think its saying the actions multiboxers use can be mistaken for botting behavior..including the alts going afk while on follow.. maybe someone that speaks German and english can translate for us?

[Ualaa]

From what I read, it sounds like multiboxing is okay and not a reason for a suspension.
But that a multiboxer is easily mistaken as having the same characteristics as the bots...

[ebony]

From what I read, it sounds like multiboxing is okay and not a reason for a suspension.
But that a multiboxer is easily mistaken as having the same characteristics as the bots...

same as what all the tickets have said to us all. and even phone calls.


as for software i got temped with key clone as well so nothing to do with software its whatever ever blizzard tools/report afk uses and blizzard said in many blue posts they updated the report tool and my own testing its easy to get players temp banned using report afk try it with starter accounts @ level 10 reporting you self a few times.)

[Khatovar]

Sorry for any confusion, I merged etal's thread. I also added another google translation to etal's OP and it indeed looks just like every other Blue response out there. "False positive...we don't have issue with multiboxing, sorry about that...Blah blah blah."

[Percocet10n1]

This is the last message I received from a GM. It gives some explanation.

I am very sorry for an inconveniences in regards to our Actioning System suspending and locking your World of Warcraft accounts. We are not able to grant our information on the details of the actions other than that the accounts were reported for AFK for a large amount of times which caused our system to check it. While it has parameters to prevent legitimate players from being actioned, there are false positives.

I have removed all suspensions and marks on the accounts that were hit and all former hits, however I cannot prevent future actions. I have sent the data to our Development Team to fine tune the Actioning System, but while they are doing that, false positives may still occur.

Game Master XXXXXXXX
Customer Services
Blizzard Entertainment
battle.net/support

[Lyonheart]

Guess you just have to make sure you do not go afk..if people report you but your NOT afk.. you should be fine.. remember you can be fighting on your following toons and still be afk. you have to jump or interact with something and break follow ( i think? )

Anyway.. until they get a better handle on this.. I'm still scared to box in BGs.. Even if i get suspended for a few hours .. thats like taking a crack pipe and crack away and saying "ill tell you where it is in 3 hours(days) SUFFER until then!" I need my fix NOW!!!

[Owltoid]

This is the last message I received from a GM. It gives some explanation.

I am very sorry for an inconveniences in regards to our Actioning System suspending and locking your World of Warcraft accounts. We are not able to grant our information on the details of the actions other than that the accounts were reported for AFK for a large amount of times which caused our system to check it. While it has parameters to prevent legitimate players from being actioned, there are false positives.

I have removed all suspensions and marks on the accounts that were hit and all former hits, however I cannot prevent future actions. I have sent the data to our Development Team to fine tune the Actioning System, but while they are doing that, false positives may still occur.

Game Master XXXXXXXX
Customer Services
Blizzard Entertainment
battle.net/support

Finally a 100% truthful response. Buy that GM a pony because he apologized, said it may continue to happen in the future, did not assign blame to the multiboxer, and said he could not share info about the banning system but that he would forward the data. Personally I think the response above should be included with every ticket a multiboxer opens to show the CSEs and GMs what's going on.

[JohnGabriel]

I cant believe it took 21 pages of posts before I felt like things were getting better.

[Tonuss]

Blizzard usually tries to give out just as much information as they can get away with, and if there is enough pressure to elaborate, they eventually do so. There are (IMO) good reasons to take that approach, but it leaves people hanging in the wind on occasions like this. Keep in mind that they are unlikely to offer an ETA for resolving the issue, nor will they accounce it when they have something more reliable in place.

[Multibocks]

So it sounds like you should be more active in BGs? If you have them on auto-follow that's fine, but maybe more active. I haven't been banned for doing AV yet (knock on wood) this weekend. I try not to sit in any towers, but sweep the general area killing horde that are trying to back cap. I don't know if that's the correct formula, but it seems to be working for the moment.

edit: I also just remembered that I break auto follow a lot. If I think I'm going to be standing around for a bit then I don't have it on.