Recent Wave of Account Actions

[ebony]

it was a automated ban. the GM's did not ban as they would off banned all the accounts under my email. + (most gm don't have the rank to ban it has to be a higher rank to ban players now adays)

the prob is looks like blizzard went a bit nuts on this one and there's such a mix or why some of us got banned and why they don't really say in the email why that sucks a lot.

I normally looking at where i stand in a bg and what am doing for the group/ if the group is real or not and working out what am putting in the game most off the time i getting kited by a few players i look up the players that framing my 5 chars
and the servers there guild etc. To see if there in a pemade most of the time it was not a super geared char just someone that know how to do my head in.

This is why i went to 3 chars it just feels a lot better now winning a good % off my games and getting close on a lot of games something that was not happening with 5 i was winning to easy or not at all no game changing in the last few mins.


PS: am having a really good time 3 ya i miss the power off 5 but am still doing well. i get more help from other players with 3 then i would with 5 when they just go meh boxer and then not even try.

[zenga]

"I have reviewed the action taken on your account and have decided to remove it. Please be advised that this decision was not an easy one to make as we have received a large amount of reports about your ingame activities.

Multiboxing is acceptable but please be cautious if you decide to multibox in an instance and/or Battleground. Remember that while the multiboxing might be fun and challenging to yourself , if you are not pulling your weight in the BG's or Instances and contributing to the group as well as a normal player would with a single character then your activities are not fair to others and they have a right to complain.

I cannot and will not request that you do not multibox in a BG or Instance but I would ask that you review your position and see it from other players view point. If you truly feel that your contribution is as good or maybe better than a normal single character and that you are not hindering someone elses gains then please continue.If your access to the instances/BG's is purely a gain to yourself and your contribution is limited to others than I would ask that you maybe multibox in the open while questing and killing mobs etc perhaps to avoid further issues with mass reports from other characters."

That is a stance that makes a lot of sense to me. I just don't see any system capable that can actually judge this in an objective way.

[heyaz]

For reference, here are the responses to my tickets for each of my suspensions.

Circumstances surrounding the first suspension: I'd been 5 boxing in Powerball (10 man), doing quite well most of the time or on the bad games at least doing about what a pug group would do. I was suspended suddenly on one toon Before a game actually started.

Response to that ticket:

Greetings,

Thank you for your follow-up contact. An additional review of the previously communicated action taken against the World of Warcraft account (xxxxxx) on (xxxxxxxx@xxxxxxx.com) has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.

Going forward, please be sure that when you queue for battlegrounds, you are actively participating in them for the entire duration of each match and this shouldn't be an issue again. If you need to go AFK for any reason, or if you are not able to give the match your full attention, then it would be best to leave the match as to not hinder your teammates, as remaining idle for a significant amount of time in matches can lead to futher account actions.

We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html) and our In-Game Policies (http://us.battle.net/support/en/article/policy), which all players acknowledge and agree to prior to participation.

While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.

We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.

Regards,

Blizzard Entertainment
http://battle.net/support

Second time, I was playing IOC, 4 box healing resto shaman and putting in a significant contribution when I suddenly lost one toon in the middle of battle at the docks. Response to that ticket:

World of Warcraft - Abuse of Honor System Issue

Thank you for your follow-up email regarding the account. This account was issued a 3-hour suspension and may have had Honor-related items removed after a Blizzard Entertainment investigation produced evidence indicating the account had participated in activities designed to gain an unfair advantage in the World of Warcraft Honor system. Upon further review, we have determined that our original findings were accurate and the action was in line with our current policies.

Please take a moment to review the World of Warcraft Terms of Use ( http://us.blizzard.com/en-us/company/legal/wow_tou.html). You may not use or exploit errors in design to obtain a competitive advantage over other players. This includes activities such as automating play to prevent a character from being removed from a Battleground due to non-participation.

We apologize for any inconvenience this may have caused and hope we have addressed any concerns you may have had. Please let us know if we can be of further assistance to you.

As a reminder, only the Account Administration department can address disputes or questions about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.

Blizzard Entertainment
Battle.net/Support

As you can see neither of these is in line with what I was actually doing. I don't know whether I was reported in game as AFK, reported as cheating via the right-click portrait by either side, or an actual ticket was submitted describing how I was multiboxing to BG on several toons without being afk, or whatever. Maybe some combination of all. I also have no idea if it was the actual battleground I was in that triggered the suspension or if that was already set in motion - but I doubt it, the timing was just too convenient both times - being in a BG and getting suspended right there.

Unfortunately they closed both of those tickets right away, not allowing me to respond. I don't know whether to call them, open another ticket, or just continue playing as usual. I didn't have any problem during WSG or AB weekends during which I did a ton of games.

[Santa]

For reference, here are the responses to my tickets for each of my suspensions.

.

Did you make those tickets via email or web form?

Because those responses seem pretty generic.

I think in-game tickets are a better way to get service from a person who actually knows something.

[heyaz]

Did you make those tickets via email or web form?

Because those responses seem pretty generic.

I think in-game tickets are a better way to get service from a person who actually knows something.

GM's, which you contact in-game, do not have the power to appeal suspensions or really give an full explanation. My first ticket was submitted in-game to a GM which escalated it to account administration automatically, and I got a response directly from them. The second GM gave me a little sympathy, about it being frustrating to me, this and that, but to submit a ticket through b.net to administrative support as he couldn't do anything about it. So that one ended up being two tickets.I've noticed some GM's try to speculate as to what happened or offer advice but the final word always comes from account admin.

You didn't include the signature from your response - if it's an in-game GM then they will have a toon's name (I always get "Game Master Invervyr"). The other tickets about my suspension came from administration. Was yours an in-game GM?

[heyaz]

On another note, I submitted a ticket about one of those moron warlocks that some how gets on top of flags in AB and puts a teleport there, out of LOS and out of melee range, but they can AOE directly below themselves. GM hopped on that guy right away Also told me if I see any more of that crap to right click their portrait and select report player for cheating.

[Santa]

GM's, which you contact in-game, do not have the power to appeal suspensions or really give an full explanation. My first ticket was submitted in-game to a GM which escalated it to account administration automatically, and I got a response directly from them. The second GM gave me a little sympathy, about it being frustrating to me, this and that, but to submit a ticket through b.net to administrative support as he couldn't do anything about it. So that one ended up being two tickets.I've noticed some GM's try to speculate as to what happened or offer advice but the final word always comes from account admin.

You didn't include the signature from your response - if it's an in-game GM then they will have a toon's name (I always get "Game Master Invervyr"). The other tickets about my suspension came from administration. Was yours an in-game GM?

Yeah it was an in-game admin.

[Chivalrous]

I was going to do 5 holy paladins but after reading this thread I think I'll not pvp at all until this is over. Sorry you guys are having problems. Based on what I've read, I vote the culprit is you are all being reported. The only thing every temporarily suspended account has in common is being social while multiboxing. No anti social pve boxers have had any issues it seems.

[heyaz]

I was going to do 5 holy paladins but after reading this thread I think I'll not pvp at all until this is over. Sorry you guys are having problems. Based on what I've read, I vote the culprit is you are all being reported. The only thing every banned account has in common is being social while multiboxing. No anti social pve boxers have had any issues it seems.

Two 3 hour suspensions after 3am EST isn't a big deal man... I've kept BG'ing at the same rate, maybe even more. Can't believe I'm hearing some people are not going to BG due to a couple suspensions.

And by the way, BANNED?

[MiRai]

Haha ^

It's true, though... people keep throwing around the word 'banned' when it's actually a temporary suspension (which are getting amended anyway).