Recent Wave of Account Actions

[Ronburgundy]

My Ticket:

I recieved a 3 hours suspension this morning for Non Participartion in Battlegrounds. I multibox so players who do not agree with my play style do sometimes report me in BG's, but I always participate in battlegrounds that I join. I actively try and accomplish objectives and engame in PvP Comabt.

I want to know how i could be flagged for inactivity when i cleary, and they logs will show, participate in battlegrounds that i join.

Please advise with specifics and not a generic copy paste.
Thx

Their response:

Hi there,

Thank you for contacting us concerning the recent action taken against the World of Warcraft account **********. While we understand your concerns regarding the status of this account, we take matters involving the integrity of the game environment very seriously. This being said, we've overturned the action, and you should be able to access the game again immediately.

Please take a few moments to look over the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html), which all players agree to upon initially logging into the game. The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..." This also includes action against any behavior that Blizzard considers outside the spirit of World of Warcraft.

While we do not consider logging into multiple clients a violation of our Terms of Use, we do consider it a violation to employ automation software or hacks, as detailed above. Please review our in-game penalties policy (http://us.blizzard.com/support/article/20221) for more information on account actions. We apologize for any confusion this action may have caused, and appreciate your understanding.

Thank you again for your continued correspondence in regards to your account and for respecting our position.

Regards,

Account & Technical Services Rep Terrilan
Customer Services
Blizzard Entertainment

So, They removed the three hour ban, which had already expired. And prettymuch just told me that Multiboxing is OK. Not sure why he took the time to point out that Automation, and Modifying game files is against the EULA (likes it needs to be said), but i suppose this was a acceptable response to my ticket. At least it was in a timely manner.

Looks like they are atelast aware that were getting caught in the crossfire, and are trying to mitigate the damage. Im sure accounting doesnt want us all rage quiting.

[ebony]

That's odd because I have not seen one single boxer report that they have gotten this suspension. In fact i played my single shaman that didn't get hit all day yesterday with no problems. So as soon as I ramp it up to 4 characters (multiboxing) I get suspended. Multiboxing is legal yes. Is their a problem with their system right now, yes. Is it hitting multiboxers in battlegrounds, yes. Tell me where i'm wrong.

a few players in the guild i am ingot hit by it single boxing. so its not just targeting us. though av let to see anything on the wow forums about it, a few was taking about it in trade most players don't even care is 3 hours!


@Ronburgundy ya more or less that put in my tickets and what they said on the phone as well (though it took 3 times to get in touch with someone) maybe because i said i need to close my alt accounts as i can not do pvp and the i wont let me because the AP is still on some off them even though am getting nothing from it as the mount is BoB now.

[Cyphoner]

Well i am not sure whether they changed policy or not in specifics when it comes to multiboxing.
This in fact is a little scary.. The other day when i spoke with account support with a guy called Steve who also work as a gamemaster, told me that:

"Multiboxing is allowed, such as running several copies of the game - But automation such as some of the programs offer by sending a key to each and every window while not having to actually use that window is not allowed. That's when it becomes automation."

So i asked, well then, if multiboxing is allowed but not programs like isboxer, keyclone etc.. Then it's not really multiboxing is it?
Maybe i got the wrong idea of what multiboxing actually is but opening 2 windows to trade with yourself i.e is not what i refer to as boxing.

I tried to argue with him saying that i, a person, still have to sit and press the keys on my mainwindow for the other clients to do anything - They won't do anything at all unless i "tell them to".

But he didn't change his mind, it was, according to him something you could get banned for - Usually 3 hour only however since it is considered a "minor" offense, but repeatedly it may permanently close your account.

Regardless of how it is, i find it hilarious that they expect you to run i.e 10 clients and open #1 click a spell, open #2 click a spell, open #3 click a spell, open #4 click a spell, open #5 click a spell etc. and that it would otherwise be automation on window #2 - #9..

[Khatovar]

"Steve" needs to review what previous Blues have defined and current Blues defend as multiboxing. As I already posted, if they change the rules of multiboxing, they will let us know.

[Cyphoner]

"Steve" needs to review what previous Blues have defined and current Blues defend as multiboxing. As I already posted, if they change the rules of multiboxing, they will let us know.

I wonder though, is there actually a blue post saying that using programs like isboxer is fine? I've seen blue posts saying multiboxing is allowed but nothing about the programs sending the keystrokes to the other clients?

And if Blizzards definition of multiboxing is simply to run multiple clients but only control 1 at a time.. :-/

[JohnGabriel]

I wonder though, is there actually a blue post saying that using programs like isboxer is fine? I've seen blue posts saying multiboxing is allowed but nothing about the programs sending the keystrokes to the other clients?

And if Blizzards definition of multiboxing is simply to run multiple clients but only control 1 at a time.. :-/

I read through the blue posts in the link and what I see is that its fine, are you seeing something different?

[Khatovar]

Blizzard will not give an official approval to any program, as any program can change at any given time. I'd suggest you read the Blue Posts I linked, it is very clear on what is and is not allowed - including passing keys to other clients.

[Cyphoner]

I read through the blue posts in the link and what I see is that its fine, are you seeing something different?

Nothing except that most of the statements are from the stoneage, but i saw there was a "recent" one on page three, so no problem here, you?

[Khatovar]

That would be because they haven't changed their stance since then and they have confirmed that as recently as last week.

[valkry]

Fight fire with fire. I am going to spam afk every single person in a bg. Gonna macro that shit into my dps key bindings.

I have that macro if you want it, but I'm pretty sure it is against the rules to use it so I would advise against it. I certainly haven't used it since being told it was not allowed about 4 years ago (back when the first big wave of bots started).