Good Day,

This morning I went to log into my lowbie druids, when I was hit with the "your account has been suspended" click this link to continue. The other 4 (under the same b.net address) logged in just fine. I checked my email and there was nothing there from Blizzard.

After a bunch of tickets, I finally got a generic in game response, from an unknown GM, stating that the 72hr ban was due to "Exploitation Policy Violation - Unapproved Third Party Software / Botting" It went on to say that I had used "unauthorized game modifications"

I use ISBoxer and the following addons - JAMBA, OneBag/Bank, Titan Panel, and Recount. Nothing else. In fact, ISBoxer is only configured from the quick setup wizard. I havent really tinkered with it yet.

I have requested a number of times that they actually send me an email to my home address stating the reasons for the ban, but they have not.

I play on a realm where there isn't any multi-boxing going on. I get countless people saying they are going to report me. Could this be it? As well, I have really been tearing through the levels, so maybe the amount I've played is suspicious?

Anyway, I would appreciated any insight/tips on how to proceed you all may have.

Thanks.

PS - I feel a little bit angry seeing as how there are countless bots running day after day in AV and nothing is done about it. Also, on my realm, a number of PVP heroes were caught using AFK hacks in Arenas and they didnt get banned. They just had their gear taken away.