Disconnects every hour

[Shania]

Why would I be getting disconnect from wow every hour on the dot when I am boxing ?
If, I am using a single client, not opened by boxing software, I have no issues.

I do not know why this keeps happening, prior I would get d/ced and then when I would try to log back in, it would say character not found, and it would stay that way at times for as much as 3 hrs. EVen if I reset my pc, router etc wouldnt make a difference.

My daughter plays as well, she does not box, and uses same net connection as me, an dhas no disconnection issues and it only happnes to me when I am boxing.

What could be the cause ?

[Shodokan]

I randomly get DC'd on a single toon sometimes. But thats it.

[Multibocks]

Why would I be getting disconnect from wow every hour on the dot when I am boxing ?
If, I am using a single client, not opened by boxing software, I have no issues.

I do not know why this keeps happening, prior I would get d/ced and then when I would try to log back in, it would say character not found, and it would stay that way at times for as much as 3 hrs. EVen if I reset my pc, router etc wouldnt make a difference.

My daughter plays as well, she does not box, and uses same net connection as me, an dhas no disconnection issues and it only happnes to me when I am boxing.

What could be the cause ?

That is really bizarre. Maybe check the WoW forums? If it can't find your character then that sounds like a WoW issue and not boxing software.

[Ualaa]

If it only happens when boxing, I'd say it has to boxing related.
But that doesn't really narrow anything down for you.
And the character not being found is puzzling...
At one point in the past, my roommate had that for Everquest, and it turned out to be a setting on a network card conflicting with a change from a new expansion.

How long has this been happening?
Did you install something, or remove something around that time?

Can you try a different boxing software, just to rule out whatever software you box with?

If you're using IS Boxer, there are crash diagnostics which can be run.
Lax can use those to narrow things down to a large degree.

[JohnGabriel]

Why would I be getting disconnect from wow every hour on the dot when I am boxing ?
If, I am using a single client, not opened by boxing software, I have no issues.

I do not know why this keeps happening, prior I would get d/ced and then when I would try to log back in, it would say character not found, and it would stay that way at times for as much as 3 hrs. EVen if I reset my pc, router etc wouldnt make a difference.

My daughter plays as well, she does not box, and uses same net connection as me, an dhas no disconnection issues and it only happnes to me when I am boxing.

What could be the cause ?

How many toons are you boxing? If you open too many and your internet connection cant keep you will receive disconnects from time to time.

As for your problem about unable to log back in after, I have had a similar problem before and if I remember correctly you can log into a different realm then back to your main realm and you will be able to log back in.

[thefunk]

Why would I be getting disconnect from wow every hour on the dot when I am boxing ?
If, I am using a single client, not opened by boxing software, I have no issues.

I do not know why this keeps happening, prior I would get d/ced and then when I would try to log back in, it would say character not found, and it would stay that way at times for as much as 3 hrs. EVen if I reset my pc, router etc wouldnt make a difference.

My daughter plays as well, she does not box, and uses same net connection as me, an dhas no disconnection issues and it only happnes to me when I am boxing.

What could be the cause ?

Have you enabled parental controls? :P

This is similar to a problem I had a couple years back, I root caused it to bad RAM. The character issue is new to me but the RAM is something you can start with.

[Multibocks]

I think parental controls say that it is logging you out shortly, so unless he saw that message then i don't think it was that. I also realize you may be being facetious

[Shania]

Hi guys, Im only using isboxer and jamba.
I dont use parental controls.

Im at the other friggen situation again now... "Charatcer Not Found" problem, got d/ced, logged in, it hands on loading my toon, and bounces me back too character not found, this can sit like this for as much as 3 hrs before I can actually play.

Its driving me up the wall, killing my game time all the time.

Does not happen to my daughter's account, which is on same bnet as me.

Im boxing x5 like always, this has been happening for a good 2 weeks off and on, but solid for a week easy.

nothing has changed, nothing new added, nothing new deleted....

Very odd, like pain in the ass odd, as it stays like this at times for Hours...... so far its 15 mins and cannot login, well I start to load, and then character not found happens... /sigh

[Shania]

Ok update, its happening to my daughters account now, which is on same bnet as me, separate pc's.

I called blizz spoke to tech, 2 diff ppl, 2 diff times

renamed, cache, wtf etc. flushed ip, shut modem off, run wow as admin... moved umm gee cant even think now, at end of it, he is insisting it is a connectivity issue somehow, possibly packet loss... all other net works fine, except this wow issue... thing is when it says char not found, I can select another realm and login fine... so he is going to send me, in ticket support a list of trouble shooting, ive explained its happening on different accounts from same bnet, and on different pcs, so we ruled out software.


I dont get it, to me it seems its on their end... cause we can select other realms, when it happens...

I checked parental controls becausse it "used" to be enabled for my daughters account "before" i moved her wow account to "my" bnet

I saw in my bnet, under her wow account, parental controls is "enabled" and restricted hours I had, enabled a while ago was still there, but it didnt actually work, or take affect, since her wow was moved to my bnet... maybe it was is the issue, will find out soon, as her parental controls were enabled, but they never prevented her from logging in, or booting her off line, like it ussed too.. mayb eit bugged out somehow. I hope thats what it is, Im ready to blow a fuse!

[Shania]

https://us.battle.net/support/en/art...urity-programs

Im flogging a dead horse.
I cannot seem to get it through their so called Tech people, that is NOT the issue.

1) I have used the anti-virus removal tool.
2) Its happening to ALL My Bnet accounts, on various pc's 3, 1 has No software on it, other then wow, and standard windows 7 install + a browser.
3) happens too all accounts, online same time, even my daughters

Today we are back to hourly disconnects again, tomorrow might be character not found.
With or Without mods, enabled, issue persists.

I just don't know where to look, what to change or what to do, to resolve it.
I can't believe how much actual play time I have lost cause of this