A while ago I was banned for "exploiting the economy" after a GM helped me transfer my guilds bank between servers. I logged in on my recently transfered character on the new server, opened the guild bank to check all the gold was there, logged out and when I tried to log in on a different character my account was already banned.
It's Blizzards default reason for banning someone and it's usually done by their automated detection system with no human verification that the ban is justified. That's the annoying part. When you call, ask them about reimbursing you for the subscription time they've wasted and see how far that gets you
As for this new community manager, I don't think he'll last long if this is how he does business. Stating that he doesn't like a portion of the community he's employed to "manage" is pretty stupid.
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