I actually just purchased the Fragpedal Dual from them and used the wrong PayPal address
when placing the order (really need to switch my default address now that I moved). I
immediately called them up and a regular, non-scripted, person answered the phone and
fixed my order for me. The guy was super cool and was interested in what games I would be
playing with it. When I mentioned multiboxing WoW he knew exactly what that was and said
if I need any help what-so-ever setting up anything on the pedals to either e-mail them or
directly give them a call.

He also said that if I could think of any features that I would like to see implemented into
the software or the pedals themselves that they would love to know and that they're
always looking for ways to improve them. This guy sounded familiar and at the end of the
call I asked him if he was the same person from the YouTube tutorials and he laughed and
said that he was.

First impression of this company, A+ all the way. Now we just have to see what these pedals
are like.