You're asking support questions in the general forum (which isn't for support) and the title of the thread doesn't exactly match
your new set(s) of questions. Certain people here browse certain sub-forums and can answer these questions if they had
better exposure rather than this thread and its mystery title. Someone that answers questions in the actual support forum
might not come across this thread for several days (or they might not see it at all) because they don't care what's going on in
the general forum.

In the future, I would urge you to make new, specific threads rather than compounding numerous questions that do not
pertain to each other in a single thread. I say this for (at least) two reasons:

1. Everyone knows what they're about to read when they see the title of the thread.
2. New users searching for specific things (such as CTM and IWT) can find threads easier if they're labeled correctly.

I (and others here) do not mind answering questions but, keeping things nice and tidy around here makes it much easier to
find the needed information.