In game element layout and video feeds

[moog]

Hmm, just re-read your post and I have to take issue with this middle section...

I do realise, he has made so many updates and additions, there are hundreds of options, choices, settings and widgets available that many players never even get around to using, but out-of-the-box, setting up in Eve is frightening. The 24 hour help described on the internet for ISBoxer doesnt exist, if joe needs to leave for the kids or something, you are left soloing it without any qualified help at all, not what you expect when you buy a product from a business that boasts tech support.

TBH, there are many users haunting the IsBoxer forum on IRC that could give help, but all too often I hear, 'sorry mate, I only play WoW, but it should work ok' in otherwords, the chat forum on IRC is a hangout for many players, most of which are not looking at it all the time and will probably never see your plea for help, and of those that do look, don't know your play, your game or the magnitude of the help you need. When Joe is there, the support is often pretty good. He does rely upon users sucking up every tutorial, video, you tube account and external resource before he actually tells you things that matter. 'Go to the Wiki and see the tutorial' is often not the Tech Support I expect after playing a company for a product.

I have *never* had such amazing support for any software product from any size company as I have from ISBoxer!
For the peanuts you pay (compare it to the cost of your multiple game accounts!) it is fucking amazing value for money and to get the level of support which we do is amazing!

[MrKizz]

Thank you Moog for an amazing reply and an close up of your view, It has me spurred on to re-look at DxNothing, am at the wiki now looking at how to set it up.

For support, if a Company takes my money for a product and promises me support, then that is what I want, it should not be a lottery when you ask for support to be told, 'he's not here, he is doing something at home', come on, if you offer support, the least you can do is arrange a co-worker or other person as your standby if you have to leave. I ran my own POS business out of Tampa FL and I know what support means to your customer base. It's a lifeline.

When Joe has been there to give support, he has been a star and I have no complaint there, but when he is not there, and for me that seems like most of the time, it sucks to be me.

When I first looked at IsBoxer, I felt it was the answer I was looking for, but the 'out-of-the-box' experience was a nightmare. Now you have shared your set-up and given me a few more clues, I think it still might be the answer I am looking for.

I run two characters because I have two screens, but I feel I could be doing five if the set up is right, and your's looks pretty darn good.

Thank you for your help Moog and thank you for countering a critisism I made, I may be wrong, with any luck I am.

Reading the wiki now to see about DxNothing....

[moog]

Glad it has spurred you on.

Why don't I export my 5-box configuration and send it to you - PM me your email address - as that would give you a place to start... the video feeds might not be in exactly the right place but you can tweak it to what you want.

Eve really is a lot easier to get up and running with ISBoxer, short of WoW.

ha - just realised that's me in post #55 on this thread, when I started Eve boxing last year - come a long way in Eve since then