I miss my toons :(

[Littleburst]

Bummer. If they've changed the system I'm sorry. I did this about 6 weeks ago, so it wasn't that long. If they've changed the policy it was very recent.

Anyway, I had to call twice. First guy wouldn't give me any sort of deal. Second guy was much more helpful.

I'd keep calling. And I wouldn't spend that much time with one rep. Be nice and courteous and explain your situation but if they say no, I wouldn't tell them about it being done for someone else you know or ask again. Just hang up, wait ten minutes, and call again.

I wish you luck.

Shania: "Hi, I have a bit of a problem, bla bla bla."
Blizz guy:"Yes, i spoke to you 10 minutes ago.."
Shania: "Oh... ok, I'll give you another 10 minutes to reconsider?"

[Apps]

LOL, thats good Littleburst.



Ok so, "officially", Blizzard as a corporation does not give discounts. Seems Shania's experience and recent communication is correct. There was indeed a departmental "notice" to no longer operate "personally", and instead be "unified professionally".

A college ex roommate works for Activision. Hes NOT a GM. Brad, does however, know some of the dev people within Blizzard.

This is a comment from a blizz development employee via Brad.. "keep trying. You can get a sympathetic ear."

He also suggested emailing with someone from the blizzard account recovery department. He said, even though that particular department can not assist you, they could tell you, or offer you an email of a person, you CAN talk to... like a department head. He stated there are quarterly goals, and depending on the quarter, the dept head may make an exception, as they are the first level of management who can. The GM's simply can not, anymore. Lastly, he suggested emailing one of the GM/development employees from the web forum boards. He said THEY have more authority over accounts than a 8-5 GM does.

I am going to send you a private message with one email address to contact.
Good luck.