Quote Originally Posted by Mercurio View Post
Bummer. If they've changed the system I'm sorry. I did this about 6 weeks ago, so it wasn't that long. If they've changed the policy it was very recent.

Anyway, I had to call twice. First guy wouldn't give me any sort of deal. Second guy was much more helpful.

I'd keep calling. And I wouldn't spend that much time with one rep. Be nice and courteous and explain your situation but if they say no, I wouldn't tell them about it being done for someone else you know or ask again. Just hang up, wait ten minutes, and call again.

I wish you luck.
Shania: "Hi, I have a bit of a problem, bla bla bla."
Blizz guy:"Yes, i spoke to you 10 minutes ago.."
Shania: "Oh... ok, I'll give you another 10 minutes to reconsider?"