Same type of thing happened to me except the person stalking me was tagging my mobs and being very racial with the whole chinese gold farmer crap. Normaly i would ignore it but he just wouldnt stop so i reported him. About a week later i got a ingame email stating how sorry they were and would make it up to me. About 2 days later i logged on and they sent me all the weapon enchant stones that you get from buying the game at the different retailers. It was verry cool of them!