Hi deldrice and welcome to the forums!

make sure you get a valid license. keyclone has a one-time, $10 fee (going up with the next version, v1.8a, to $19.99... so hurry)
all updates are free, as is the tech support... i just ask that people help spread the good word.

if you still have problems after getting a license, please feel free to drop me a note.

g'luck and have a great night

Rob